Originally Posted by Jakeintoledo
Well I'd definitely let the guy know. I spent part of my afternoon researching how to motorize my maltmill, and the manufacturer said that you can buy hardened rollers for high-capacity grain crushing--the roller knurls wear down if you don't.
I would wonder if the purveyor doesn't realize this, and just has a worn out crusher?
I'll definitely bring this up. My LHBS is a great store, and I've read about places deliberately using a poor crush so people buy more grain but I have confidence these guys are just honestly using the same crappy mill they've always had.
They've talked about having some guy build them an automated mill but they haven't gone through with it yet. Maybe I'll offer to build it for a shop discount :-)