Home Brew Forums > Home Brewing Beer > General Beer Discussion > anyone that uses austin homebrew see this?
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Old 05-04-2012, 06:41 PM   #1
scottvin
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Default anyone that uses austin homebrew see this?

I just went to place an order with austin home brew and noticed this:

No more free shipping!


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Old 05-04-2012, 06:51 PM   #2
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I had just noticed that and sent them an email.

I understand that business is business, but to me, that FREE was a little incentive to build an order up over $100. I hate to see it go.


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Old 05-04-2012, 06:56 PM   #3
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Wow...that had to have JUST happened. I placed a large order with them on Monday (Sunday night) and it was still there. Major bummer!
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Old 05-04-2012, 06:57 PM   #4
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Wow, I just got a brew kettle, pump, and other accessories from them yesterday, all shipped free. Glad I did it then instead of now. The free shipping was what made me choose them for my goods.
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Old 05-04-2012, 06:59 PM   #5
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Quote:
Originally Posted by diverpat View Post
Wow, I just got a brew kettle, pump, and other accessories from them yesterday, all shipped free. Glad I did it then instead of now. The free shipping was what made me choose them for my goods.
You might want to tell them that. info@austinhomebrew.com
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Old 05-04-2012, 07:04 PM   #6
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I just placed an order on Wednesday that was $112 and I got free shipping. Must have just happened. I was thinking of waiting until this weekend to order, but glad I did it on Wednesday now.
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Old 05-04-2012, 07:06 PM   #7
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I was just looking at getting an order together and noticed that same thing, they didn't mention it in their weekly flyer. I feel like they don't love me anymore
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Old 05-04-2012, 07:07 PM   #8
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I would have thought they would have at least emailed their previous customers explaining the reasoning for the change. I used them due to the free shipping and mostly lower priced goods. Until I get a mill, I will probably use brewerswarehouse for my beer recipe orders now.
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Old 05-04-2012, 07:09 PM   #9
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I'm certainly no ahs fanboy, but we are talking about $5 here, right?
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Old 05-04-2012, 07:10 PM   #10
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Quote:
Originally Posted by Sheldon View Post
I was just looking at getting an order together and noticed that same thing, they didn't mention it in their weekly flyer. I feel like they don't love me anymore
Yeah, I feel the same way.


Quote:
Originally Posted by scottvin View Post
I would have thought they would have at least emailed their previous customers explaining the reasoning for the change. I used them due to the free shipping and mostly lower priced goods. Until I get a mill, I will probably use brewerswarehouse for my beer recipe orders now.
Again, you might want to tell them that.


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