Anyone Return Beer For A Refund? - Home Brew Forums
Register Now For Free!

Home Brew Forums > Home Brewing Beer > General Beer Discussion > Anyone Return Beer For A Refund?

Reply
 
Thread Tools
Old 03-19-2012, 07:33 PM   #1
KillerIguana
Recipes 
 
Mar 2012
Down the street from ESPN, CT
Posts: 31


I recently bought a 6 pack of a locally brewed beer, and it was bad, as in old. It was just a glass of foam and smelled musty. I e-mailed the brewery and someone got back to me within a day, so that what good. I was told that I could bring the beer to the brewery for a fresh 6 pack or bring it back to where I bought it and they would replace it.

I've never returned beer, and I'm thinking, if I bring this beer back, the employees at the store will probably think I'm a real A-hole.

Anyone bring bad beer back to the store? And should I feel embarrassed for doing so?
__________________
HomeBrewed Is Better!

 
Reply With Quote
Old 03-19-2012, 07:35 PM   #2
IrregularPulse
Hobby Collector
HBT_LIFETIMESUPPORTER.png
 
IrregularPulse's Avatar
Recipes 
 
Nov 2007
Posts: 51,437
Liked 3509 Times on 3324 Posts


You you return spoiled steaks that you bought?

I've exchanged a skunked Brooklyn Lager at a BW3s before. The waitress looked at me weird until I made her smell it. It's money you spent on a product that was bad. Return it like you would anything else.
__________________
Tap Room Hobo

I should have stuck to four fingers in Vegas.

 
Reply With Quote
Old 03-19-2012, 07:40 PM   #3
jonp9576
 
jonp9576's Avatar
Recipes 
 
Aug 2008
Lansdale, PA
Posts: 1,316
Liked 3 Times on 3 Posts


i returned a draft back to a bartender last weekend. i said your lines are dirty or this keg is really old. he asked what else i wanted. got another draft. it tasted like trash.

i switched to bottles after that. and probably wont ever go back to that bar.
__________________
Taps down for kegerator rebuild

"Just remember that the real enemy here are those wine drinking pussies."-BierMuncher

 
Reply With Quote
Old 03-19-2012, 07:41 PM   #4
KillerIguana
Recipes 
 
Mar 2012
Down the street from ESPN, CT
Posts: 31

Good point.

BTW, I meant to post this in the "General Beer Discussion" area. How do I move this thread?
__________________
HomeBrewed Is Better!

 
Reply With Quote
Old 03-19-2012, 07:49 PM   #5
Revvy
Post Hoc Ergo Propter Hoc
HBT_LIFETIMESUPPORTER.png
 
Revvy's Avatar
Recipes 
 
Dec 2007
"Detroitish" Michigan
Posts: 40,921
Liked 3198 Times on 1886 Posts


A couple of folks on here over the years have done what you've done and contacted the brewery instead of the store. I think it's a good thing to do because it lets them know with an issue usually of mishandling of the beer by either the distributor or (most usually) the store. No manufacturer wants a rep as having a bad product, not because of something they've done, but because of how it was handled after it left their control.

If a store is not properly handling their beer those at the brewery are going to want to know about it.
__________________
Like my snazzy new avatar? Get Sons of Zymurgy swag, here, and brew with the best.

Revvy's one of the cool reverends. He has a Harley and a t-shirt that says on the back "If you can read this, the bitch was Raptured. - Madman

I gotta tell ya, just between us girls, that Revvy is HOT. Very tall, gorgeous grey hair and a terrific smile. He's very good looking in person, with a charismatic personality... he drives like a ****ing maniac! - YooperBrew

 
Reply With Quote
Old 03-19-2012, 07:50 PM   #6
mcarb
Recipes 
 
Nov 2010
Pinole, ca
Posts: 361
Liked 23 Times on 20 Posts


Quote:
Originally Posted by jonp9576 View Post
i returned a draft back to a bartender last weekend. i said your lines are dirty or this keg is really old. he asked what else i wanted. got another draft. it tasted like trash.

i switched to bottles after that. and probably wont ever go back to that bar.
I gotta start doing that. There is a local brewery that hasn't cleaned its taps in years. I have ordered two Pliny's there. And they both tasted horrible. I haven't been back.
__________________
Primary: Flanders Brown Ale, Pliny the Rye
Secondary: Prickly Pear Sour Pale, Cranberry Mead
In Bottle: Choco Chili Porter, Dyslexia Beglian Tripel
On Tap: Haus Pale Ale, Irish Red, Eggnog Stout,

 
Reply With Quote
Old 03-19-2012, 08:25 PM   #7
KillerIguana
Recipes 
 
Mar 2012
Down the street from ESPN, CT
Posts: 31

Quote:
Originally Posted by mcarb View Post
I gotta start doing that. There is a local brewery that hasn't cleaned its taps in years. I have ordered two Pliny's there. And they both tasted horrible. I haven't been back.
There's nice restaurant nearby with a good tap selection, and about 10 years ago, I only had 3 beers, but the next morning I had the biggest headache and felt sick for about a day. It didn't a cure to me that it might be dirty beer lines until I was talking to a buddy who had the same experience at the place and we both decided it had to be dirty lines. I haven't been there since.
__________________
HomeBrewed Is Better!

 
Reply With Quote
Old 03-19-2012, 08:43 PM   #8
rockfish42
Recipes 
 
Jun 2010
Merced, CA
Posts: 813
Liked 20 Times on 19 Posts


Trader Joe's has a no questions asked return policy, I've returned a single six pack of some weird seasonal years ago and they were fine with it.

 
Reply With Quote
Old 03-19-2012, 09:52 PM   #9
iijakii
 
iijakii's Avatar
Recipes 
 
Jun 2010
Portland-ish, OR
Posts: 6,047
Liked 1801 Times on 1125 Posts


If the brewery is close then I'd go swap the 6er and tell them where you got it.

 
Reply With Quote
Old 03-19-2012, 10:03 PM   #10
Hammy71
Senior Member
HBT_SUPPORTER.png
 
Hammy71's Avatar
Recipes 
 
Sep 2008
, Maryland, The Tax Me State
Posts: 5,899
Liked 531 Times on 404 Posts


I've emailed a brewery before and they were very grateful and apologetic. Hey, crap happens. Sent me some sweet swag as a make up for the bad batch. I was happy.

 
Reply With Quote
Reply
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
How to brew better beer? or How I learned to love so so bitter beer/RDWHAHB artyusmc General Techniques 48 02-28-2011 05:59 PM
Help me spend my tax refund! bernerbrau General Techniques 232 10-05-2010 12:49 PM
A question on beer style for beer judges, or folks who play them on TV Thor General Techniques 10 10-28-2009 12:17 PM


Forum Jump