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Old 12-08-2012, 10:04 PM   #11
lupulos
 
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Sep 2012
Seattle, WA
Posts: 31
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I'm pretty much locked out of beer alchemy now, and can't access my recipes. it's Version 1.8.23 (1.8.23)...customer service so far has been fruitless- I've entered my serial numbers several times in the past after repeatedly receiving "free trial expired" pop-ups (much to my annoyance) but now i'm completely froze out because the "next" button you are supposed to click after entering serials is gray and unclickable. I can not even access the recipes I put in there. I am freaking annoyed!
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Drinking mini imperial stout

bottled rye pa

fermenting Belgian strong

 
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Old 12-08-2012, 10:19 PM   #12
xeerohour
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Feb 2010
Tulsa, OK
Posts: 168
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I love Beer Alchemy. Use it on my mac, iPad, and iPhone.

With that said - I really wish there was a PC version. Now that I've mostly switched from a mac back to a PC (work related) I get annoyed that I can't sync my recipes and stuff back unless I use my Mac.
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Old 12-11-2012, 03:59 AM   #13
jmichaeldesign
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Sep 2012
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Quote:
Originally Posted by lupulos View Post
...customer service so far has been fruitless-
That seems odd to me. I've been using BeerAlchemy for about years. When I got a new computer I just emailed Kent Software and asked for a registration number, all I had to do was provide the email address that I used when I purchased and they got me a new registration number.

I haven't looked at ibrewmaster at all, but I can say for sure that after downloading the beersmith trial I was quite disappointed. The interface was confusing and overall poorly organized compared to BeerAlchemy.

I absolutely love BeerAlchemy. I highly recommend it.

 
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Old 12-11-2012, 03:34 PM   #14
lupulos
 
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Sep 2012
Seattle, WA
Posts: 31
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Yeah, I have to say that I loved it, when I could use it. And customer service was prompt with several responses. They even provided me a new serial number, and told me that the "next" button would stay gray unless a valid serial number/user name is entered. No dice; apparently they gave up on me. I suppose it could be something with my iMac...it's a bummer though because that's the only place I kept the last several recipes I made!
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Drinking mini imperial stout

bottled rye pa

fermenting Belgian strong

 
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