More Beer Customer Service - Page 4 - Home Brew Forums

Register Now!
Home Brew Forums > Home Brewing Beer > General Beer Discussion > More Beer Customer Service

Thread Tools
Old 06-26-2007, 06:36 PM   #31
jdoiv's Avatar
Mar 2007
Nashville, TN
Posts: 1,152

Originally Posted by Buford
After reading all of this I don't particularly want to order from them, but they're the only place that I have found that carries these changable label tap handles in black and this particular length:

I've seen 12" ones at other stores, but I like these shorter ones. Does anybody know where else to find these things?

Here ya go Bufford!
Drinking on the keg: BPA, Brown Ale, Dry Mead, Wee Heavy aged on Oak, CAP
Drinking in the Bottle:

Reply With Quote
Old 04-21-2011, 08:28 AM   #32
Apr 2011
San Ramon, California
Posts: 37
Liked 1 Times on 1 Posts

I live right next to a more beer showroom. So I don't order anything. I just head down the street and get it in person =p

Reply With Quote
Old 04-21-2011, 01:13 PM   #33
gratus fermentatio
gratus fermentatio's Avatar
Jun 2008
Posts: 12,057
Liked 2524 Times on 1394 Posts

Originally Posted by Bobby_M View Post
My experiences with them says they suck. The orders are never right, mixed up item, broken, short. I mean, I wouldn't want be known as the store that fixes things after they consistently screw up. Get it right the first time at least 90% of the time. Nothing like waiting up to a week for the replacement items.
I've never done biz with them, but I'll have to echo Bobby's sentiments here.
I'd rather deal with a biz that gets things right the 1st time consistantly.
I understand mistakes will be made once in a while, but make too many mistakes & I'll take my biz elsewhere. Regards, GF.

Reply With Quote
Old 04-21-2011, 03:24 PM   #34
fifelee's Avatar
Dec 2006
Vaughn, MT
Posts: 1,046
Liked 40 Times on 27 Posts

Wow a 4 year thread bump. Nice work.

pwndabear Likes This 
Reply With Quote
Old 04-21-2011, 04:08 PM   #35
Jan 2011
Gainesville, FL
Posts: 49

Reply With Quote
Old 04-21-2011, 04:51 PM   #36
Jan 2011
Peoria, AZ
Posts: 516
Liked 9 Times on 8 Posts

I wonder how his hops are doing almost 4 years later??

Reply With Quote
Old 04-22-2011, 01:54 AM   #37
Senior Member
smokinghole's Avatar
Nov 2009
Lucid Dream Land
Posts: 2,917
Liked 131 Times on 107 Posts

I'll keep this old thread going as well.

I just had an order with them. They had the lowest price I could find on belgian cages. Since I had just got a ton of corks from St Pats on clearance I figured I'd buy the same amount of cages. Well I wanted 1000 cages and their 1k cage category was "sold out". So I emailed customer service asking if they'd sell me 10 of the 100ct cages for the same price. Based on the fact I'm posting and complaining you can figure they told me that it basically isn't going to happen. Plus I wanted hungarian oak cubes which I was prepared to buy a full pound. Only to find out that surprise they were sold out but not listed as sold out.
Going through life is hard.
Going through life stupid is harder.

Reply With Quote
Old 04-22-2011, 01:57 AM   #38
Apr 2011
Orillia, Ontario
Posts: 261
Liked 2 Times on 1 Posts

Originally Posted by ceweldon View Post

Reply With Quote
Old 04-22-2011, 03:28 AM   #39
Apr 2009
Posts: 161
Liked 1 Times on 1 Posts

I just know that the 2 times I have ordered from them, both orders have messed up in some way. The first order was all packed together and the grains I ordered (5 lbs) were torn open and all in the box, the second time they did not send all the items that I had ordered and had to wait an extra week for both of the orders to be fixed.That is when I decided to start to shop someplace else!

Reply With Quote
Old 04-22-2011, 07:05 AM   #40
Mar 2011
The Mighty Oak Harbor, OH
Posts: 53
Liked 4 Times on 3 Posts

I just ordered some stuff the other day. I've never ordered from them so I'll post my results.

Reply With Quote
Thread Tools

Similar Threads
Thread Thread Starter Forum Replies Last Post
Munton's Customer Service frostyone General Beer Discussion 2 09-17-2009 06:52 PM
Really bad customer service. Bernie Brewer General Chit Chat 7 03-29-2009 09:08 PM
BYO customer service problems Germey General Chit Chat 14 12-06-2007 04:03 AM

Forum Jump