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Old 02-07-2012, 10:18 PM   #1
blackbantam
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Default Brewing Karma

If you guys accidentally get an extra in a order do you tell the seller or just keep it?

About a year ago I think a vendor accidentally sent me a 5lb CO2 tank with a kegerator kit.....and I kept it. I initially wanted to tell them about it but then just convinced myself they were hooking me up.


Now I just ordered some kegs and received them today and there was an extra keg in the box. I think for sure I'm going to contact the vendor this time. But just wanted to see how anyone else would play it.

I don't want to stiff someone who's selling something at a good price already.


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Old 02-07-2012, 10:21 PM   #2
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WOW... Was this from the same place both times? I would be inclined to let them know.


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Old 02-07-2012, 10:23 PM   #3
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Well I think the strictly moral answer is pretty clear. I can't say I always follow what's strictly moral, but I'd like to think I'd contact the seller.
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Old 02-07-2012, 10:27 PM   #4
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It'd be tough to make the right call, but I think everyone knows what the right thing to do is.
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Old 02-07-2012, 10:29 PM   #5
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I'd like the name of the vendor. I want to start buying from them too...
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Old 02-07-2012, 10:32 PM   #6
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Two different vendors. What are the odds of that? I'm going to email them in the next couple minutes I guess.
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Old 02-07-2012, 10:40 PM   #7
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You're doing the right thing by letting them know. If you're worried about keeping the goodies...I think most vendors would let you keep it on principal. They need to train their employees better, or fix something else in their shop which is causing this problem. By letting them know, you're helping the companies out that you buy from.
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Old 02-07-2012, 10:49 PM   #8
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I think its my fault. They normally only sell kegs by 1, 2, or 4. However, I wanted 3 so I emailed him about the price on 3.

I guess I might just buy the keg off him since I feel like its half my fault.

So if I buy the extra one I'll have a total of 6. I really thought I only needed 5 but maybe you can't have tooo many kegs?
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Old 02-07-2012, 10:58 PM   #9
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Can never have to many kegs.
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Old 02-07-2012, 11:13 PM   #10
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I would call them and tell them what happened, and offer to return it if they pay for shipping. I'm not gonna pay for their mistake, but informing them of their mistake is the right thing to do here.


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