Just a heads up EVERYONE on what I ran across with Monster Mills now being made in China.
Enlarge the mill side plates, surprise!
I bet the MM3-2.0 is also made in China to.
A couple years ago I ordered a MM3-2.0, mill delivered damaged and not by UPS shipping, box was still in good condition, mill wasn't as well bushings sticking out and side plates scored up. Looked like a hammer torture test model. Yes I was very unhappy for my $246 investment, it gets better.
With Monster Mill refusing to replace this NIB damaged Mill just my money refunded just think what hassles you will have dealing with with Monster Mills now being made in China as well sold in 200 unit volumes from China?
With no customer PR or unit replacement here in the USA just think what customer service would be dealing with Mr. Hu or MR. Ho in China? Soo Sorrry!
Backing up check the instant customer service with free replacement part to our Vendor BOBBY_M with is broken Crankandstein mill by the way made in the USA. Not to start a pissing war just not wanting other HBT members to be screwed like I was from this made in USA mill now being made in China, can't be better any better customer service ya think?
If Monster Mill aka Fred Francis (owner) had backed up his product being shipped damaged and not the shipping box and replaced the few mill parts proven damaged as posted on HBT forum I would be a happy camper mentioning his product service. Fred chose the other option as the mill was not a total loss many parts could be reused being still NIB but he went went cheap less than $100 in exchanged damaged parts. Tells you alot about a company, burned once shy twice just warning others with now made in China Monster Mills, look out!
What would Mr. Fred Francis be out, shipping plus replacing a few damaged parts reused those of my mill being still NIB undamaged. This small money loss alone proves what kind of operation he runs, and shows his true colors.
Many photos of my mill damage were posted on HBT. A heads up unless you speak Chinese with any future Monster Mill failure problems made in China and to not get burned like I did for $246.
Not the way to run any business for sure.
Oh I was told by Fred to quit bashing his product and findings on HBT forum, oops I also still have a damaged mill here that is not correct but he has my hard earned $246 instead, no mention of that! I hope it was worth my $246 Fred vs fixing the problem.
I know Don at Crankandstein would correct any mill problems or damage ASAP as proven in the past by Don.
End of rant and novel, I had to save another member with having my troubles
especially now coming from China. Quality contol anyone or lack of?