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Old 07-19-2011, 02:47 PM   #1
Ace_Club's Avatar
Sep 2008
Chicago, IL
Posts: 43,844
Liked 2385 Times on 2187 Posts

I have used Northern Brewer multiple times in the past and have never had an issue with any of the products I have received. The hardware is always as advertised and the prices are competitive. I would not hesitate to recommend them to other brewers or to use them again in the future.
Arguing on the internet is like running in the Special Olympics, even if you win you're still retarded.

Where are guys? - Ginger

Eat a bag of kittens, Ace. - Yooper

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Old 07-19-2011, 04:16 PM   #2
Jun 2008
Derry, NH
Posts: 979
Liked 42 Times on 35 Posts

Don't forget to put your AHA # in the comments for 5% off orders ( that's if you are an AHA member...which you should be )
BN Army for Life!!!

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Old 08-04-2011, 02:29 PM   #3
Jan 2011
Colorado Springs, CO
Posts: 143
Liked 12 Times on 10 Posts

Originally Posted by stevo155 View Post
Don't forget to put your AHA # in the comments for 5% off orders ( that's if you are an AHA member...which you should be )
I didn't know that....good deal!

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Old 08-04-2011, 02:40 PM   #4
Boleslaus's Avatar
Aug 2010
Atlanta, Georgia
Posts: 1,287
Liked 24 Times on 24 Posts

I'd also like to give them a thumbs up. I used them for the first time last week. I found their 8oz hops to be very competitively priced, especially compared to local. Also bought some equipment. Everything arrived as expected and on time.
Watch me leap through this hoop!

On Tap: Rocketsauce IPA, Party Ride Wheat
Fermenting: Meet Your Maker Stout, Big Ring DIPA

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Old 08-04-2011, 11:25 PM   #5
Petey's Avatar
Oct 2006
Lawton, OK
Posts: 141

Have been ordering from Northern Brewer for years...I usually leave remarks about Brewing TV since they are basically the "owners" of the show. I'm gonna have to try that AHA membership bit.
Primary# 1: Dry Irish Stout
Primary# 2: Munich Helles

Secondary# 1:
Secondary # 2:

On Tap:
Robust Porter
White IPA
Dry Irish Stout

Kegged & Waiting:

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Old 08-04-2011, 11:28 PM   #6
Jun 2011
san diego, ca
Posts: 527
Liked 10 Times on 6 Posts

i agree. two thumps up for northern brewer. prices are great and their customer service is better!
On Deck: Double IPA, GTBT V3
Primary: GTBT APA
Bottled: GTBT V2, GTBT V1, Black IPA, Centennial IPA, Pumpkin Ale, Badboy IPA, Simarillo APA

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Old 08-05-2011, 04:11 AM   #7
Stay Rude, Stay Rebel, Stay SHARP
Qhrumphf's Avatar
Apr 2011
Arlington (DC), VA
Posts: 13,513
Liked 3476 Times on 2480 Posts

My first ever order from them arrived a few weeks ago. I ordered an aeration system from them (in addition to a few other gadgets and a host of ingredients) and they neglected to put the stone in with the rest of the system. However, when I called after receiving the order they promptly made it right and immediately sent one to me. While having it initially would have been ideal (had to resort to shaking on one more brew), can't fault them for fixing an error with absolutely no hassle. The fact that my yeast were DOA was my fault for not thinking twice before ordering liquid yeast during a record-shattering nationwide heat wave
Souring: '14 Brett C Old Ale, '15 Lambic, '14 Lambic, '14 Flemish Red, '15 Flemish Pale, '15 Oud Bruin, '15 Session Kriek
Cellar: '10 Brett B Tripel, '11 Lambic, '13 Brett C English Barleywine, '13 Quadrupel, '13 Sour Stout, '14 Brett C Bitter, '14 Spontaneously Fermented Cider, '15 Wee Heavy, '15 100% Brett B Red, '15 100% Brett L Kriek, '15 Bière de Garde

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Old 10-15-2011, 02:50 AM   #8
Aug 2011
Herndon, VA
Posts: 11
Liked 1 Times on 1 Posts

I ordered their Smashing Pumpkin Ale a few weeks ago and the forgot to include the spice mix. So i called and they quickly shipped it out that day and i had it the next day! And to my pleasant surprise there was a free pint glass as an apology. Great customer service.

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Old 10-26-2011, 07:08 PM   #9
Jul 2011
New Bern, NC
Posts: 2,445
Liked 351 Times on 301 Posts

Thumbs up! My first order from Northern Brewer. One item was a fermometer. It was not in the box - just an empty zip lock bag. I called and told them. As far as they knew, I could have lost it myself, but there was no questioning about whether I might have lost it. They just sent one right out.

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Old 11-22-2011, 02:24 AM   #10
Mar 2010
Albion, NY
Posts: 175
Liked 2 Times on 2 Posts

I ordered a schwarzbier all grain kit a few days back and have been eagerly watching the tracking number. I just got an email from NB saying there was a potential issue. One of the packers found the "guts" to a schwarz all grain on the counter. There were a "few" orders that included this kit. To fix it, they sent out the guts (hops and instructions) to each of the potential candidates, before the orders even arrived at their houses and before anyone knows who got shorted. I don't care if they messed up one small part of one order. What they are doing to right the issue is by far some of the best customer service I have ever seen. They have a long term customer in me.

(I am not trying to knock any other vendors on this forum, I'm sure you are great as well )

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