Interesting, Jim Koch made a video to answer my question on facebook - Home Brew Forums
Home Brew Forums > Home Brewing Beer > General Beer Discussion > Interesting, Jim Koch made a video to answer my question on facebook

Reply
 
Thread Tools
Old 11-22-2010, 09:48 PM   #1
Wilsons
Recipes 
 
Jul 2010
Princeton WV
Posts: 92
Liked 1 Times on 1 Posts



So this is kinda cool,

So myself and another person named David posted on Sam Adams Facebook page asking why they always include Boston Lager in the variety packs, well i expected a canned answer from the company typed up, but what we got was a homemade video from Jim Koch addressing myself and David (my names Rick) explaining why he puts them in thier, i thought it was kinda neat! Here is the video

http://www.facebook.com/video/video.php?v=464110943940


__________________
Like us on Facebook, all the cool kids are doing it!
http://www.facebook.com/pages/Prince...62318763796368

 
Reply With Quote
Old 11-22-2010, 09:53 PM   #2
jbrookeiv
Crafted Magazine
HBT_SUPPORTER.png
 
jbrookeiv's Avatar
Recipes 
 
Sep 2010
Asheville, North Carolina
Posts: 1,345
Liked 20 Times on 20 Posts


That is beyond cool. Great customer service.


__________________
My publication: Crafted Magazine, dedicated to handcrafted goods with a big focus on Made in USA. We cover craft beer, bikes, coffee, music, etc.

Quote:
Originally Posted by Homebrewtastic View Post
I think a more pertinent question is where is AB and Miller Coors getting all of their horse urine?
Primary: Session IPA | Fresh Pressed Cider w/ WLP510 and strawberries | Fresh Pressed Cider w/ WLP002 and dry hops

 
Reply With Quote
Old 11-22-2010, 09:54 PM   #3
Revvy
Post Hoc Ergo Propter Hoc
HBT_LIFETIMESUPPORTER.png
 
Revvy's Avatar
Recipes 
 
Dec 2007
"Detroitish" Michigan
Posts: 40,921
Liked 3180 Times on 1881 Posts


Wow
__________________
Like my snazzy new avatar? Get Sons of Zymurgy swag, here, and brew with the best.

Revvy's one of the cool reverends. He has a Harley and a t-shirt that says on the back "If you can read this, the bitch was Raptured. - Madman

I gotta tell ya, just between us girls, that Revvy is HOT. Very tall, gorgeous grey hair and a terrific smile. He's very good looking in person, with a charismatic personality... he drives like a ****ing maniac! - YooperBrew

 
Reply With Quote
Old 11-22-2010, 09:55 PM   #4
humann_brewing
More Humann than human
HBT_LIFETIMESUPPORTER.png
 
humann_brewing's Avatar
Recipes 
 
Oct 2008
the sun
Posts: 15,536
Liked 328 Times on 324 Posts


nice, so can we ask why they still make the cranberry beer?

 
Reply With Quote
Old 11-22-2010, 09:56 PM   #5
Bopper
Recipes 
 
Feb 2006
Posts: 1,999
Liked 5 Times on 5 Posts


That's awesome!!

 
Reply With Quote
Old 11-22-2010, 09:57 PM   #6
Bopper
Recipes 
 
Feb 2006
Posts: 1,999
Liked 5 Times on 5 Posts


Quote:
Originally Posted by humann_brewing View Post
nice, so can we ask why they still make the cranberry beer?
This and Old Fezzywig or whatever it is in the holiday mix-pack.

 
Reply With Quote
Old 11-22-2010, 09:58 PM   #7
vandeg
Recipes 
 
Jul 2010
Byron Center, MI, Michigan
Posts: 101

That is awesome! Jim Koch is the man!

 
Reply With Quote
Old 11-22-2010, 09:59 PM   #8
sunblock
Recipes 
 
May 2009
Benson NC
Posts: 110

wow thats pretty cool.
__________________
Formulating : Below ground IPA
Fermenting: Riley red rye ale 10 gallons
Kegged : McGrittys scotch IPA, Bitter, Dumb Blonde

 
Reply With Quote
Old 11-22-2010, 10:06 PM   #9
MR2Aaron
Recipes 
 
Aug 2009
Austin
Posts: 70

That's pretty cool. I wish more upper management types took the time to actually respond to customers' questions sincerely like this, without coming across as jerks, a la Steve Jobs answering email sent to [email protected].

Edit: If I have to go grocery shopping this evening, I may actually just pick up some Sam Adams because of this video.

 
Reply With Quote
Old 11-22-2010, 10:31 PM   #10
Wilsons
Recipes 
 
Jul 2010
Princeton WV
Posts: 92
Liked 1 Times on 1 Posts


Quote:
Originally Posted by MR2Aaron View Post
That's pretty cool. I wish more upper management types took the time to actually respond to customers' questions sincerely like this, without coming across as jerks, a la Steve Jobs answering email sent to [email protected].

Edit: If I have to go grocery shopping this evening, I may actually just pick up some Sam Adams because of this video.
Agreed, this is some great customer service!


__________________
Like us on Facebook, all the cool kids are doing it!
http://www.facebook.com/pages/Prince...62318763796368

 
Reply With Quote
Reply
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
first pull from the keg! (facebook video dont know how to share it any other way) 802VermontHomebrew General Beer Discussion 14 08-04-2010 11:34 PM
So I made a video for the national homebrew day Nitrousbob General Beer Discussion 2 05-07-2010 04:34 AM
A very interesting short video NAVET General Beer Discussion 19 01-25-2010 04:10 PM
Jim Koch NHC Keynote RiverSwillBeer General Beer Discussion 4 07-11-2008 02:59 AM
The question you may not want to answer :D Denny's Evil Concoctions General Beer Discussion 38 01-11-2006 06:23 AM


Forum Jump