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Old 07-07-2010, 02:21 AM   #1
dogboysdad
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May 2009
NE Ohio
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My all-grain kits from Austin arrive tomorrow. I ordered them without yeast as I was afraid the yeast would be ruined sitting in a truck over the holiday weekend. I can get yeast at my local HBS.

Do any of you have any tips to make my first Austin experience a positive one? I have done only two all-grain batches before. These will be my 3rd, 4th and 5th.

Thanks in advance!



 
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Old 07-07-2010, 02:50 AM   #2
marubozo
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May 2009
SW Michigan
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Almost all of my partial mash and all grain beers have been done via ingredients purchased through AHS and have no complaints. The only issue I did have was I thought efficiency was a bit low, but I attributed that to still being new to AG and dialing in my process. But after a number of batches and consulting with a few others it seems like a 70-72% efficiency was the norm. Maybe due to the crush, I don't know, and I haven't tested with another supplier yet to compare, but it's not even really a bad thing.

But other than that basically non-issue, I have nothing but great things to say about AHS. I've probably dropped a grand over there in the past year or so.



 
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Old 07-07-2010, 03:00 AM   #3
ReverseApacheMaster
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Jul 2009
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I've been very happy with the quality of ingredients from AHS, both in kits and buying separately. I live in Dallas and travel to Austin periodically, so I can make an order and grab it on the way up.

However, I've had some real problems with their shopping cart software messing up and taking forever to sort out the right items I want. It seems to want to add crap I don't want. I got so confused by it this last time I ended up not ordering a specialty grain and I didn't realize it until I was crushing and about to start mashing. They also gave me a wrong item in place of something I ordered, but I realized it and switched it out before I left town.

So, I would say check your order immediately when it comes in to make sure everything is there and that it is all correct.

 
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Old 07-07-2010, 03:12 AM   #4
509inc
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Jan 2010
OKC
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Austinhomebrew rocks

 
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Old 07-07-2010, 03:16 AM   #5
dogboysdad
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May 2009
NE Ohio
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Thanks guys. You are making me feel good about my purchase already.

Do these kits come with easy-to-understand instructions?

 
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Old 07-07-2010, 04:00 AM   #6
ReverseApacheMaster
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Quote:
Originally Posted by dogboysdad View Post
Thanks guys. You are making me feel good about my purchase already.

Do these kits come with easy-to-understand instructions?
They are pretty straightforward. You may want to read through it once or twice beforehand to make sure you caught everything.

 
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Old 07-07-2010, 05:04 AM   #7
dschof
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Jun 2010
Kodiak, AK
Posts: 19

No kidding! If you drop items in the cart but don't purchase then come back later and drop another recipe of items in the cart then the cart will show only the most recent items. When you go to checkout then all items that you have put in the cart will be there usually doubling or tripling your order.... Frustrating fer sure.

 
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Old 07-07-2010, 02:57 PM   #8
DromJohn
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My last two kits have sat at the local UPS over the weekend, have been delivered Monday in my over 90 degree carport, and when opened, the chill packs have been warmer than room temperature. I've made a starter each Monday evening and pitched Tuesday evening.

Both White Labs yeasts (WLP028 and WLP051) have done just fine.
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Old 07-09-2010, 05:46 PM   #9
Austinhomebrew
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Quote:
Originally Posted by dschof View Post
No kidding! If you drop items in the cart but don't purchase then come back later and drop another recipe of items in the cart then the cart will show only the most recent items. When you go to checkout then all items that you have put in the cart will be there usually doubling or tripling your order.... Frustrating fer sure.
If you log in first then start shopping it saves everything. If you put stuff in your cart and then go away without logging in, the items will disapear. Imagine all of the tire kickers that put stuff in a cart and then never shop with us. This would bog down the website and make it run slower and we would have to purge frequently.

Forrest

 
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Old 07-09-2010, 05:49 PM   #10
Austinhomebrew
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Quote:
Originally Posted by DromJohn View Post
My last two kits have sat at the local UPS over the weekend, have been delivered Monday in my over 90 degree carport, and when opened, the chill packs have been warmer than room temperature. I've made a starter each Monday evening and pitched Tuesday evening.

Both White Labs yeasts (WLP028 and WLP051) have done just fine.
We ship over 33,700 liquid yeast a year and we only have a problem with about a dozen a year. Liquid yeast is much hardier than people think. Thanks to the testimony to the fact that your yeast was ok.

Forrest



 
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