Home Brew Forums > Home Brewing Beer > Equipment/Sanitation > McMaster.com KUDOS
Reply
 
Thread Tools
Old 11-09-2006, 03:47 PM   #1
Bobby_M
Vendor and Brewer
HBT_SPONSOR.png
Vendor Ads 
Feedback Score: 4 reviews
 
Bobby_M's Avatar
Recipes 
 
Join Date: Aug 2006
Location: Whitehouse Station, NJ
Posts: 22,832
Liked 1346 Times on 881 Posts
Likes Given: 35

Default McMaster.com KUDOS

I just wanted to spread good cheer about Mcmaster Carr for excellent customer service. I ordered a couple stainless latches back in August and I just got to realizing the screw holes were not punched in a few of them. I just emailed them and within one day a replacement order was on it's way (fedex 2-day) and I even received an apology on my voicemail.

I'm posting this because all to often the only time you hear about a company on "the boards" is when they screw you over.


__________________
Welcome to BrewHardware.com. I love you.
New 100% Stainless Steel Heating Elements are IN! ULWD 5500w Ripple, 2000w, 1500w, etc
Chugger Pumps, Pump Kits, Camlocks, Sightglasses, Clear USA made Silicone Tubing, RIMS, Electric Install Parts, etc.
Bobby_M is offline
 
Reply With Quote
Old 11-09-2006, 04:05 PM   #2
Brewiz
Feedback Score: 0 reviews
 
Brewiz's Avatar
Recipes 
 
Join Date: May 2005
Location: Stockbridge, Ga
Posts: 964
Liked 4 Times on 2 Posts

Default

I have used them a couple of times and being in the Atlanta area really has it's advantages, if I order earlly enough in the day it will be delivered that day!!


__________________
Do you ever see a motorcycle in front of Therapist's Office???
Insert Name Here Brew Club
Brewiz is offline
 
Reply With Quote
Old 11-09-2006, 04:13 PM   #3
Bobby_M
Vendor and Brewer
HBT_SPONSOR.png
Vendor Ads 
Feedback Score: 4 reviews
 
Bobby_M's Avatar
Recipes 
 
Join Date: Aug 2006
Location: Whitehouse Station, NJ
Posts: 22,832
Liked 1346 Times on 881 Posts
Likes Given: 35

Default

Yeah, they have a distribution warehouse about 10 miles away from me in NJ as well. Too bad the replacement order is shipping from Chicago. Oh well, a two day wait is reasonable.
__________________
Welcome to BrewHardware.com. I love you.
New 100% Stainless Steel Heating Elements are IN! ULWD 5500w Ripple, 2000w, 1500w, etc
Chugger Pumps, Pump Kits, Camlocks, Sightglasses, Clear USA made Silicone Tubing, RIMS, Electric Install Parts, etc.
Bobby_M is offline
 
Reply With Quote
Old 11-09-2006, 04:25 PM   #4
Yuri_Rage
Gritty.
HBT_MODERATOR.png
Feedback Score: 0 reviews
 
Yuri_Rage's Avatar
Recipes 
 
Join Date: Jul 2006
Location: Southwest
Posts: 14,153
Liked 704 Times on 448 Posts
Likes Given: 76

Default

I've always been really happy with them as well. I accidentally gave them the wrong credit card expiration date once, and the parts arrived before they called to ask why my card wouldn't work! Their prices are occasionally a bit steep, but you can't beat the selection and service.
__________________
Homebrewed Blog..........YouTube Channel .......... Shirts, posters, etc
Yuri_Rage is offline
 
Reply With Quote
Old 11-09-2006, 08:23 PM   #5
Tom Hess
Feedback Score: 0 reviews
Recipes 
 
Join Date: Feb 2006
Posts: 24
Default

I've used McMaster-Carr twice. Huge selection, fair prices, fast shipping, no minimum order.
Tom Hess is offline
 
Reply With Quote
Old 11-11-2006, 06:56 PM   #6
Gabe
It's a sickness!
HBT_LIFETIMESUPPORTER.png
Feedback Score: 0 reviews
 
Gabe's Avatar
Recipes 
 
Join Date: Apr 2006
Location: Central coast
Posts: 724
Liked 2 Times on 2 Posts

Default

Gotta Link
Gabe is offline
 
Reply With Quote
Old 11-11-2006, 07:18 PM   #7
Yuri_Rage
Gritty.
HBT_MODERATOR.png
Feedback Score: 0 reviews
 
Yuri_Rage's Avatar
Recipes 
 
Join Date: Jul 2006
Location: Southwest
Posts: 14,153
Liked 704 Times on 448 Posts
Likes Given: 76

Default

www.mcmaster.com
__________________
Homebrewed Blog..........YouTube Channel .......... Shirts, posters, etc
Yuri_Rage is offline
 
Reply With Quote
Old 11-12-2006, 03:39 AM   #8
JoeRags
Feedback Score: 0 reviews
Recipes 
 
Join Date: Oct 2006
Location: CT
Posts: 261
Liked 2 Times on 2 Posts

Default

I've used them plenty of times... excellent customer service... very fast shipping, and they have almost EVERYTHING.

Definatley my first choice when I need hardware, fittings, fasteners, metal... anything.
JoeRags is offline
 
Reply With Quote
Old 11-12-2006, 07:07 AM   #9
Bigfoot99
Feedback Score: 0 reviews
Recipes 
 
Join Date: Oct 2006
Location: Colorado
Posts: 49
Liked 1 Times on 1 Posts

Default

Just placed my first order with them... 40 feet of tubing, keg o-rings and stir bars. Good quality, fast cheap shipping... got the items in no time. I'l buy from them again. Only thing I didn't like was not telling me what the shipping was going to be upfront.

Also wanted a stir bar retriever, but at $22, that was too steep...
Bigfoot99 is offline
 
Reply With Quote
Old 11-12-2006, 07:10 AM   #10
Yuri_Rage
Gritty.
HBT_MODERATOR.png
Feedback Score: 0 reviews
 
Yuri_Rage's Avatar
Recipes 
 
Join Date: Jul 2006
Location: Southwest
Posts: 14,153
Liked 704 Times on 448 Posts
Likes Given: 76

Default

To avoid needing the $22 stir bar retriever, pin your stir bar to the bottom of your flask with a strong magnet outside the bottom of the flask after removing it from the stir plate.


__________________
Homebrewed Blog..........YouTube Channel .......... Shirts, posters, etc
Yuri_Rage is offline
 
Reply With Quote
Reply


Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Kudos to the Seals keelanfish General Chit Chat 24 04-16-2009 02:04 AM
Kudos to BeerSmith! tipicreeper All Grain & Partial Mash Brewing 0 02-14-2009 10:48 PM
Kudos to John McCain schneemann Debate Forum 22 11-06-2008 01:47 AM
...and more Kudos to EdWort Zymurgrafi Wine Making Forum 2 08-08-2007 01:06 PM


Forum Jump

Newest Threads

LATEST SPONSOR DEALS