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Old 10-17-2006, 02:27 PM   #11
Cregar
 
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May 2006
Phoenix, AZ
Posts: 701
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I haven't had any problems with them, I received the free issue and the bill shortly after. I was late making the payment, so I ended up missing a issue (oh well - I bought it at the LHBS). Since I have made my payment, I have had no problems with getting my magazine. I am very happy with there service/magazine.

 
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Old 10-17-2006, 04:57 PM   #12
Brewno
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May 2006
PA
Posts: 365
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If I can complain then I should be able to compliment also.
To their credit, when I called them today they said they would send out the missing issue to me.
They also agreed that their web page is a month behind.

Tommy

 
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Old 10-17-2006, 05:18 PM   #13
Brewpastor
Beer, not rocket science
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Feb 2006
Corrales, New Mexico
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I got my free issue, sent in a payment, missed an issue, called, received the back issue and a follow-up call, and have had no problem since.
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Old 10-18-2006, 02:45 AM   #14
Carne de Perro
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Oct 2006
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No real problems, I think their payment system is channeling Holly from Red Dwarf though. I just got a notice that I need to renew my subscription now or it'll expire. Thing is, I'm good till mid 2009; even called up and confirmed it. Talk about the left hand not knowing what the right is doing...

 
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Old 10-18-2006, 05:27 AM   #15
Yuri_Rage
Gritty.
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Jul 2006
Southwest
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Agreed that Austin HB is really good!

If I ever get the free trial issue of BYO that I requested, I'll probably subscribe.
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Old 10-18-2006, 11:01 AM   #16
homebrewer_99
 
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Feb 2005
Atkinson (near the Quad Cities), IL
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Looks like a couple mailpersons are getting some free issues...
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Old 10-18-2006, 12:51 PM   #17
paul_beer
 
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May 2006
Alberta
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Quote:
Originally Posted by Yuri_Rage
Agreed that Austin HB is really good!

If I ever get the free trial issue of BYO that I requested, I'll probably subscribe.
Same here. I have been waiting for a while now.
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Up Next: Rye Pale
Primary: 2x Hefe: Wyeast 3068 & 3333
Bottled/Kegged: Vienna, Cali Common, CAP, "Spitfire" ESB, Saazy Pale Ale, Irish Red Ale (Oaked and Unoaked), Honey Wheat Ale
Dreaming of: Brown Porter, Oatmeal Stout

 
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