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Old 11-06-2009, 07:28 PM   #11
blackheart
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Haha true. we are still short 13 connectors and I have no idea when/if they can get more on ebay. We would much rather buy them from you than through St. Pats. I don't think we will be buying anything from them, ever.
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Old 11-06-2009, 07:36 PM   #12
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What does a Ph.D have to do with answering email questions for a equipment vendor?

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Old 11-06-2009, 07:41 PM   #13
samc
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St Pats has a definite attitude problem as detailed by everything I have read about them. Decided not to order from them because of that. If they don't want the small orders they should just put a minimum order size and be done with it.

I've been in the situation of doing mostly business with large companies and big dollar value but still had a retail presence to deal with. We were always polite and took the small orders as well. But quite frankly when people came in looking to bargain us down on a $10.00 order and we refused they often got quite pissed off and once in awhile my fangs came out - I apologize! LOL

For a Ph.D. the guy is not very smart.

 
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Old 11-06-2009, 07:45 PM   #14
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Quote:
Originally Posted by samc View Post
For a Ph.D. the guy is not very smart.
Maybe you haven't dealt with many Ph. D's... often those Doctorates are not in people skills. Maybe he has a doctorate in materials or some such. I would put it on everything if I endured that much school.

 
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Old 01-21-2013, 08:35 PM   #15
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[QUOTE=Derrin;1660255]Seriously? Why be in business if you hate your customers?

I think I'll add that to my 'Reasons to buy from me': "Because at Brewer's Hardware, we don't hate our customers, we actually like them!"

I do not think St Pat's hates their customers. I have ordered from them and the parts came very fast. They are more expensive but have some things you cannot get elsewhere. I use Brewer's Hardware for most of my sanitary parts but he is in the business for us smaller customers. When I had a small business I fired two customers because they constantly complained, not good enough... too much cost .. blah blah blah.... I spent the time that I had to deal with the PITA guys getting new customers. I assume the customers I fired found someone else to hassle. I sure was better off. When dealing with brewering, you should all read John Palmer again. Sit back and have a homebrew!

 
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Old 01-24-2013, 11:11 PM   #16
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StillDragon has some Tri-Clamp stuff but they mainly deal with distilling. I just placed an order for a bunch of triclamp stuff with their US distributor a few days ago. Seemed to have good prices and are expanding their services rapidly. Should have it in a few days. I'll try to post how it looks.

Hope this helps,
Robert
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Old 01-25-2013, 02:51 PM   #17
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Quote:
Originally Posted by revansCAAD8 View Post
StillDragon has some Tri-Clamp stuff but they mainly deal with distilling. I just placed an order for a bunch of triclamp stuff with their US distributor a few days ago. Seemed to have good prices and are expanding their services rapidly. Should have it in a few days. I'll try to post how it looks.

Hope this helps,
Robert
GypsyBrew

Looks like 2" and above. Do they carry 1" or 1.5"?

 
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Old 01-25-2013, 03:21 PM   #18
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[quote=oakbarn;4824941]Looks like 2" and above. Do they carr

 
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Old 01-25-2013, 03:55 PM   #19
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Quote:
Originally Posted by oakbarn View Post
Looks like 2" and above. Do they carry 1" or 1.5"?
Okay not sure happened to my reply post but will try to respond again...

You know, I'm not sure but I would think they do (maybe not all listed). I am using 2" items/clamps myself. I know their website isn't the best. Us brewers would mainly use items from the Fittings, Boilers/Fermenters, & More drop-downs.
You may want to ask/post questions on their Forum: http://forum.moderndistiller.com/index.php

Smaug (Larry) is their North American Distributor. email: [email protected]

No, I have no connections to them.

Hope this helps,
Robert

 
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