[QUOTE=Derrin;1660255]Seriously? Why be in business if you hate your customers?
I think I'll add that to my 'Reasons to buy from me': "Because at Brewer's Hardware, we don't hate our customers, we actually like them!"
I do not think St Pat's hates their customers. I have ordered from them and the parts came very fast. They are more expensive but have some things you cannot get elsewhere. I use Brewer's Hardware for most of my sanitary parts but he is in the business for us smaller customers. When I had a small business I fired two customers because they constantly complained, not good enough... too much cost .. blah blah blah.... I spent the time that I had to deal with the PITA guys getting new customers. I assume the customers I fired found someone else to hassle. I sure was better off. When dealing with brewering, you should all read John Palmer again. Sit back and have a homebrew!