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Old 10-23-2009, 12:53 AM   #21
dasein668
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Sep 2008
Portland, ME
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Quote:
Originally Posted by northernlad View Post
I will let you kow when you can all tell me you told me so. So far so good with B3.
What would make you order from all the way across the country anyway?
+1 Three orders have been perfect. Maybe I should quit while I'm ahead...

As for ordering from all the way across the country? Competitive prices, decent selection (contra what someone earlier said), and free shipping over 60 bucks. Usually takes me about 5 business days to receive.

Sounds like this Kyle fellow is not doing the company any favors!
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Old 10-23-2009, 01:09 AM   #22
dontman
 
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Oct 2008
Philly, PA
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Quote:
Originally Posted by dasein668 View Post
+1 Three orders have been perfect. Maybe I should quit while I'm ahead...

As for ordering from all the way across the country? Competitive prices, decent selection (contra what someone earlier said), and free shipping over 60 bucks. Usually takes me about 5 business days to receive.

Sounds like this Kyle fellow is not doing the company any favors!
+1 I have ordered from them 110 maybe 120 times. At least $6000 of money has gone to them over the past 5 years. Have never had a problem, never had an incomplete order, never gotten bad advice, never had an item automatically added to my order, and never paid shipping, flat rate or otherwise. I did have them run out of an item that I was planning to order once but I put a note in the order and they called me the next day to discuss my options.

My latest order to them went in on Tuesday night and I got shipping confirmation yesterday at 1:00. Now I am really worried about the order.
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Old 10-23-2009, 01:18 AM   #23
Baja_Brewer
 
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Jun 2008
Rhode Island
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My orders from Ed at BMW end up costing more than I want them to.... but that is just because his prices are so damn good that I buy more than I originally intended!!!

I've placed three orders from there and I seemed to have drawn the line at $125 for each of them.... but he deserves all the excellent business he hopefully gets! Customer service gets 10 stars on a 5 star scale!

Plus he's always tossing deals at us in BYO and exclusive HBT deals. Go with Brewmaster's Warehouse, never look back.
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Old 10-23-2009, 01:21 AM   #24
bkov
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Jul 2008
jersey
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i stoped ordering from morebeer awhile ago. i was a repeat customer, then had a bad experience and told them if they dont make it right ill never order from them again. they said sorry, but didnt do anything and didnt seem to care much about losing a customer. so i havent ordered since, but since then BMW started up and they have been great

 
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Old 10-23-2009, 02:39 AM   #25
Rick500
 
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Jun 2008
KY
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I've never ordered from MoreBeer, but each time I've tried to compare prices between them and a couple other vendors, they're consistently out of at least 25% of what I want to order.

BMW and AHS have my business, permanently.

 
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Old 10-23-2009, 02:53 AM   #26
northernlad
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Aug 2009
NW
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Quote:
Originally Posted by Rick500 View Post
they're consistently out of at least 25% of what I want to order.
This is chronic with them and needs to be fixed.

 
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Old 10-23-2009, 03:02 AM   #27
The Pol
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Feb 2007
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Quote:
Originally Posted by northernlad View Post
This is chronic with them and needs to be fixed.
People have been saying that for years.

 
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Old 10-23-2009, 04:14 AM   #28
kornkob
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Madison WI
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I've only ordered from them a couple times. One of those times they sent the wrong length of vinyl tube. When I called they sent me a new one of the right length and told me to keep the other.

That's not to say their processes dont' suck. If anything it indicates that they are inconsistent.
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Old 10-23-2009, 04:32 AM   #29
uechikid
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Antioch Ca.
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I've been in the back where they fill the orders milling my own grain....I'm not sure how many of there order fillers speak/read English. Truth. But they are great to me in person. Concord store.
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Old 10-23-2009, 04:42 AM   #30
kornkob
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Madison WI
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With a proper order/pick/pack/ship system there is no reason at all to be able to read or speak any specific language to fill orders. The picker just needs to collect the correct number of the items that match the order number and pack them.

When I worked for a manufacturing outfit, most of the order pickers didn't speak a lick of english (I think they were mostly haitian) and the packers were largely hispanic. And we didn't fill retail orders, which means that when we screwed up a client order, it was tens of thousands of dollars lost (worse if it was big client order like WalMart or Target).
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