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Old 10-01-2009, 05:06 PM   #1
Kass_Brauhaus
 
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Anybody have any dealings/history with Northern Brewer? I was just curious. I randomly got a catalog in the mail from them. Are they new? Good customer service? They seem a little pricey but not terrible.
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Old 10-01-2009, 05:07 PM   #2
velotech
 
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Yes. No, not new. Yes, very good customer service. Prices are pretty reasonable overall.
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Old 10-01-2009, 05:29 PM   #3
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They are an excellent vendor. Great catalog. I've used them several times. And their adverts on the Jamil shows are friggin funny.

"I don't use dice anymore... I'm a 10th level beer nerd."
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Old 10-01-2009, 05:56 PM   #4
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Customer service is great. I bought a blow off tube assembly once (bung and hose). I didnt think the hose fit well, they gave me more in a credit than the thing cost.

 
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Old 10-01-2009, 07:00 PM   #5
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Great place. Fast shipping and great customer service.
Highly recommend them.

 
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Old 10-01-2009, 07:03 PM   #6

Yeah, a fantastic retailer - and I currently split my business between Northern Brewer and Brewmaster's Warehouse for 90% of my supplies and equipment.

 
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Old 10-01-2009, 07:28 PM   #7
Kass_Brauhaus
 
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Awesome, thanks. I placed an order and it's already shipped. Can't complain about that! I am curious how they got my address for the catalog. Oh well. It is fun to peruse the 1500 dollar fermenators.
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Old 10-01-2009, 08:18 PM   #8
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I would like to know where you get your stuff if you think NB is a little pricey. Unfortunately they DO NOT ship to Canada, as I have found so many things they have that I want. Fortunatly Minneapolis is in my plans for a trip in the near future (go there every year). If I find stuff that I really like, I will have to talk nice to the family down there to send stuff up to me.

 
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Old 10-01-2009, 08:29 PM   #9
Kass_Brauhaus
 
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I usually go to my LHBS. It seems Northern Brewer's prices are hit or miss. For example, their Belgian Candi Sugar is 150% MORE than my LHBS, and their grains are about $1 to $2 per pound more than my LHBS. However, their yeasts are priced nice. Their draft towers are an outstanding value too.

I did just run across the thread on Brewmaster's Warehouse. I'll probably use them as much as possible from now on (when my LHBS is out).
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Old 10-01-2009, 08:42 PM   #10
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awsome customer service!!!!! i placed an order, it shipped. a few days later i got an email staing they sent the wrong order. before the packaged reached me, they were able to retrieve it, and get my order in the mail a few days later and gave me a $20 dollar gift certificate!

 
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