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Old 07-26-2009, 06:00 PM   #1
CodeRage
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Default Prost Auberins.com!

Just wanted to share an experience I had today with a popular supplier.

I ordered some SSR PID controllers and a few other odds and ends to wrap things up on the eBrutus 20. As I already had the required SSRs I did not order any, but I did order some 25Amp contactors for disconnects. I received an email from Suyi concerned that I may have ordered the wrong controller or contactor and wanted me to confirm whether I needed to make a change or not. A lot of places would just stuff the parts in a box and be happy with the sale. The fact Auber instruments took the time to check that the right thing was ordered really impressed me, on a Sunday no less!


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Brutus 20e build | Electrical Primer for Brewers | Auber SYL-2362A2 PID Install & Config
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Old 07-26-2009, 07:07 PM   #2
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+1. Those folks are full of happiness and sunshine.
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