Home Brew Forums > Home Brewing Beer > General Beer Discussion > Prost to Brewmasters Warehouse!!!
Reply
 
Thread Tools
Old 06-17-2009, 07:44 PM   #1
skeeordye11
Feedback Score: 0 reviews
Recipes 
 
Join Date: Jan 2007
Location: RTP/RDU, NC
Posts: 1,094
Liked 1 Times on 1 Posts

Default Prost to Brewmasters Warehouse!!!

I placed an order with BMW a month or so ago and it arrived in 3 days from when I placed the order. There was a slight issue with the order, nothing major, but I brought it to Ed's attention just so it wouldn't happen in the future with others. Well although I didn't ask for it, he graciously offered to more than make up for it and said he make every effort to ensure it didn't happen in the future. Just wanna give him some more good publicity to go along with everyone else's positive experiences. I think I have found a new home for my online homebrewing needs shopping. 3 days from order is great! Thanks Ed!
http://www.brewmasterswarehouse.com


__________________
Crescent Moon Brewing
skeeordye11 is offline
 
Reply With Quote
Old 06-17-2009, 07:47 PM   #2
sean102385
Feedback Score: 0 reviews
Recipes 
 
Join Date: Feb 2006
Location: San Antonio TX
Posts: 26
Default

I will second this as last thursday afternoon i placed an order, and within an hour i had a tracking number and it was on my porch in texas saturday morning around 9 am.

Great Service


sean102385 is offline
 
Reply With Quote
Old 03-22-2011, 12:49 PM   #3
bferullo
Senior Member
HBT_SUPPORTER.png
Feedback Score: 1 reviews
 
bferullo's Avatar
Recipes 
 
Join Date: Feb 2009
Location: Bel Air, MD
Posts: 499
Liked 21 Times on 18 Posts
Likes Given: 16

Default

Continuing from above,

I have been using BMW for some time. I received my last shipment and my liquid yeast broke in transit. I think this was just a punctured bag not noticeable at packing.

I asked BMW how long it would take to place an order for a new one, they said they would ship it out that day. They handled everything and I didn't have to pay a cent extra, even though I don't think it was their fault.

They are very customer oriented and I just wanted to share my great experience!!!!
bferullo is offline
 
Reply With Quote
Old 03-22-2011, 03:10 PM   #4
fretsforlife
Feedback Score: 0 reviews
Recipes 
 
Join Date: Feb 2009
Location: Floyd, VA
Posts: 314
Liked 2 Times on 2 Posts

Default

When I used to live in Marietta, I'd go in there all the time for my supplies. Those guys run a pretty tight ship. I really like the fact that they don't charge extra to mill your grain like some other online vendors do. BMW is the only vendor I use.
fretsforlife is offline
 
Reply With Quote
Old 03-22-2011, 03:59 PM   #5
TheMan
HBT_SUPPORTER.png
Feedback Score: 24 reviews
 
TheMan's Avatar
Recipes 
 
Join Date: May 2009
Location: Illinois
Posts: 3,029
Liked 339 Times on 251 Posts
Likes Given: 2

Default

Ed is well liked on these boards. Runs a great business. He is one of the few vendors online that I refuse freebies to make up for an issue. Other companies...I will require free stuff to make up for their mistakes lol
TheMan is offline
 
Reply With Quote
Old 03-23-2011, 12:42 AM   #6
Brewmasters Warehouse
Feedback Score: 0 reviews
Recipes 
 
Join Date: Mar 2007
Location: Atlanta, GA
Posts: 1,821
Liked 29 Times on 21 Posts
Likes Given: 3

Default

Thanks guys I really appreciate it.
Brewmasters Warehouse is offline
 
Reply With Quote
Old 03-23-2011, 12:45 AM   #7
Boleslaus
Feedback Score: 0 reviews
Recipes 
 
Join Date: Aug 2010
Location: Atlanta, Georgia
Posts: 1,245
Liked 20 Times on 20 Posts
Likes Given: 10

Default

I'll add to the positive feedback. Since I live in Atlanta I don't have to worry about shipping. However, I frequently go into the store with a general recipe guideline and they don't hesitate to walk me through my options as far as tweaking it goes.
__________________
Watch me leap through this hoop!

My current line-up:

Fermenter 1: Altbier
Boleslaus is offline
 
Reply With Quote
Old 03-23-2011, 01:45 AM   #8
RchanceN
Feedback Score: 0 reviews
Recipes 
 
Join Date: Mar 2010
Location: , NC
Posts: 70
Liked 1 Times on 1 Posts

Default

2-3 days after I place my order, it's at my door. Great prices, prompt email responses, it's all great. I hope to be moving to Atlanta soon and being close to the store is one of the things I look forward to. In any event, I won't order from anyone else unless I absolutely have to.
RchanceN is offline
 
Reply With Quote
Old 03-23-2011, 02:03 AM   #9
mhenry41h
Feedback Score: 0 reviews
Recipes 
 
Join Date: Jan 2011
Location: Harrisburg, Pennsylvania
Posts: 905
Liked 7 Times on 6 Posts
Likes Given: 1

Default

I buy all of my stuff from them. Excellent selection, excellent quality, excellent shipping prices, and excellent service!

coming soon...to a fridge near you!
__________________
Fermenting: Lambic and Dry Orange Blossom Mead
Conditioning: Brett Drei Golden Strong
Next: Nut Brown, Wee Heavy, & Rye IPA
Drinking: Brett - Aussie Blonde, Black IPA, Belgian Stout, Munich Helles

Follow My Brewing Excursions at:

http://<br /> <font size="5"><font ...</font></font>

http://www.facebook.com/pages/Dracon...58343357538490
___________________
Draconian Libations
mhenry41h is offline
 
Reply With Quote
Old 03-23-2011, 02:18 AM   #10
wedge421
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
wedge421's Avatar
Recipes 
 
Join Date: Jan 2008
Location: Harrisburg, PA
Posts: 958
Liked 12 Times on 11 Posts
Likes Given: 2

Default

Yah they are by far the fast shipper on the interwebs for home brew goods. They usually turn an order around in 24 hours or less.


__________________
The Best Homebrew and Beer Review VIDEOS on the internets:
http://www.youtube.com/user/BeerGeekNation
Buy Beer Geek Nation shirts - http://www.beergeeknation.com/store
wedge421 is offline
 
Reply With Quote
Reply


Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Brewmasters Warehouse - What I like toddrod General Chit Chat 28 04-21-2011 09:33 PM
Which bag from Brewmasters warehouse for BIAB? cyberbackpacker Equipment/Sanitation 3 10-13-2009 05:47 PM


Forum Jump

Newest Threads

LATEST SPONSOR DEALS