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Old 05-25-2009, 07:55 PM   #1
May 2009
Posts: 3

Anyone deal with Looks like a good buy on ball lock kegs but would appreciate any comments on quality and customer service.

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Old 05-25-2009, 08:00 PM   #2
Rick500's Avatar
Jun 2008
Posts: 2,612
Liked 15 Times on 13 Posts

I bought some fittings from them to use both Sanke and Corny kegs in a kegerator.

Quick shipping, good price, couldn't have gone better.

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Old 05-25-2009, 08:02 PM   #3
Donner's Avatar
Feb 2008
Oxford, MS
Posts: 823
Liked 3 Times on 3 Posts

Customer service is top notch. I got a two keg setup from them for xmas and the air distributor was a slight leak that i couldn't get tightened. The owner called me back after i emailed the company and even though he had just got back from vacation that afternoon, he called, sent a new one out the next day and come free cleaning chemicals for my trouble.

If you are looking for just kegs, there are a couple vendors on here who sell them for a bit cheaper, you'd just need the new seals to recondition them.

Great company to deal with, though.

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Old 05-25-2009, 08:11 PM   #4
Mar 2009
Posts: 145

Decent price, decent shipping (took ~week), ****ty Customer Service so far.

Bought a 2 keg kit with a 20# co2 tank and the low pressure gauge was damaged. No problem, I e-mailed them 5/13 included pictures and all my info. Got a response 5/14 from a sales manager stating they'd replace it and send it out USPS and he'd inform me when it ships.

I hear nothing for the week so I shoot then an e-mail 5/19 to see whats going on, nothing. I try the sales manager's e-mail 5/23 for a update, nothing yet.

In short, I spent 300$ and am unable to use my keg system as of yet. Annoying thing is it wasn't shipping damage, the gauge is fine, just the internals are all ****ed up and it apparently passed inspection.

But hey, as long as your stuff arrives in good condition it should be a good experience.
I like beer, do you?

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Old 05-26-2009, 12:41 AM   #5
Apr 2008
Olathe, KS
Posts: 123

I had a good experience with them. Shipping was quick and I didn't have a customer service issue.

I got a 3 body reg and all of the disconnects to hook it up to my kegerator.

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Old 05-26-2009, 01:40 AM   #6

I bought a 4-pack of kegs a couple years ago and they arrived clean and ready to go. One had a slow leak, but these were used kegs and it was usable, I fixed it simply with keg lube. The 4-pack was around $120, including shipping to ID. I recommend them.
Every pirate lives for something different. For some, it's the open sea. For others (the masochists), it's the food. For you, it's definitely the fighting. Two things complete your pirate persona: style and swagger. Maybe a little too much swagger sometimes -- but who really cares? Arr!

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Old 05-26-2009, 01:43 AM   #7
Ale's What Cures You!
Yooper's Avatar
Jun 2006
UP of Michigan, Winter Texan
Posts: 69,553
Liked 7918 Times on 5543 Posts

I bought all of my kegging gear from them. I had a problem with my regulator, which they replaced (and sent out) the same day I received it when I called with the issue. Todd was very helpful and I would highly recommend them.
Broken Leg Brewery
Giving beer a leg to stand on since 2006

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Old 05-26-2009, 03:11 AM   #8
pfeuffer's Avatar
Mar 2009
New Braunfels, TX
Posts: 25

They're local to me & let me stop by the warehouse. I was quite impressed - it's clean, organized, & busy. They look to be keeping 5 or 6 folks (at least) employed in today's economy. Gotta be doing something right...

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Old 05-26-2009, 04:54 AM   #9
Feb 2009
San Marcos
Posts: 13

if you call kegconnection with any problems or concerns they are quick to resolve them! top notch customer service and they stand by their products... if you had any different experience, call them direct @ 512-805-3300!

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Old 05-26-2009, 05:20 AM   #10
Jun 2008
Posts: 2

I just bought a 3 faucet kegerator kit from them. had a couple of issues and they sorted them out immediately after I called. Mailed some gaskets that got left out. I'd rate their customer service as very good. When I called Ben was in a restaurant for lunch and he took my call and was helping with my issue till I realized where he was and setup a call for later to deal with it.

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