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Old 07-16-2009, 07:06 PM   #211
Brewmasters Warehouse
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Mar 2007
Atlanta, GA
Posts: 1,818
Liked 29 Times on 21 Posts

Originally Posted by leavitt87 View Post
Thanks for the response. After my.... (how do I put this nicely) less than perfect experience with, I like to do a little more research and get as much information about on line vendors as possible! (I saw the sticky about KegKits a little too late.)
Nothing wrong with doing a lot of research. I would just say that if you choose to use a vendor that is active on this forums (Myself, Austin Homebrew, Niko, etc..) then you not only help support the forums, but you also have a public way to both praise or call out any service issues that you have.

With vendors that are not active on this forum if you have a problem and try to get resolution that you feel is unfair then you can call them out but still may have to deal with an unfair resolution.

If something like that happened to a vendor that is active here, then you can PM or post about it, and you will know that the owner will hear your problem and can address it. You are pretty much guaranteed to have a satisfactory experience.

Brewmasters Warehouse

Purchase a recipe with Brew Builder and save 10% off the recipe. Use discount code: BBBYO

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Old 07-18-2009, 12:41 AM   #212
Sep 2008
Posts: 193
Liked 1 Times on 1 Posts

Another BMW plug. And yes I am the OP. So I placed an order with BMW consisting of 5 brew-builder kits and a scattering of rando ingredients. Got my order 2 days after I placed it (GA to IA). Beautifully packed. Unfortunately, I was missing one of my WL yeast vials. Emailed BMW. 1 day later I had a fedex express package with my yeast. Now that is customer service!

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Old 10-08-2009, 10:58 PM   #213
Aug 2009
Posts: 847
Liked 25 Times on 23 Posts

****Edited out as was accidently posted in wrong thread!*****

Reason: wrong thread!

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Old 10-09-2009, 12:59 AM   #214
Nov 2008
Posts: 48

BMW all the way! Well stocked, fresh ingredients, excellent services/shipping.

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