What is the justification for the higher price at dealer parts counters? - Home Brew Forums

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Old 02-06-2009, 04:20 PM   #1
GilaMinumBeer
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My engine coded on my truck. Mass Air sensor is mucking up the works.

My neighbor is an instructor for vocational Auto Shop and is going to bring a REAL code scanner for me to use but, in the meantime I started pricing the part.

The dealers parts counter has the OEM (Delphi) part for $256.99. I told the guy I didn;t want them to put it in for me but, taht didn't change anything.

NAPA has the SAME exact part for $100 LESS. WTF?

Everyone else gets a LOT cheaper but they stock remanufactured parts.

 
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Old 02-06-2009, 06:42 PM   #2
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Because they can? Many people who get their cars serviced at the dealer are convinced that only the dealer has real parts, not realizing how much of their car is built by smaller companies. How do the dealers get away with charging Book labor times for jobs that take much less than Book? Same-o

What really throws me? I had an old Dodge-based RV. The dealer "couldn't get parts for anything over 22 years old". No problem at Napa.

Nothing wrong with remanufactured parts in my mind. The CVJs on my Honda Civic failed at 38,000. The dealer replacement failed at 72,000. The remanufactured half-axles cost 1/3 the price of the CVJs and were still on the car at 204,000.
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Old 02-06-2009, 10:37 PM   #3
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Dealer = Manufacturer = MSRP, Manufacturer Suggested Retail Price

Never pay retail.

+1, I find aftermarket parts are as generally as good and sometimes better and always less expensive.

I've only had one instance I can remember when I had to use a dealer. Some how I broke the the pipe that went from the turbo to the intake manifold on my TDI Beetle. The VW dealer had to import one, even the regional warehouses didn't stock the item.
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Old 02-06-2009, 10:52 PM   #4
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oem parts,ie. dealers parts, are sold first to the assembling company(ford etc) then resold to the dealer and finally to the customer who must have the dealer part or it isn't right. now aftermarket or carshop parts are only sold once from the maker to the auto parts store hence lower overhead and markup from changing hands.
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Old 02-07-2009, 04:23 AM   #5
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Power window regulator for 02 Silverado:
Dealer = $189 w/o the motor...
Ebay = $40 w/ motor (motor sucked gopher nuts, but I used the one off the broken regulator)...

And another FYI :

Remote entry fob on VW went bad... Bought replacement... Forgot about the encoding... Dealer price = 1/2 hour of labor @ $100 an hour...

Solution = Five minutes on the internet, 10 seconds printing instructions, 5 minutes programming two remotes...
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Old 02-07-2009, 04:38 AM   #6
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Many people are not do it yourselfers and cannot fathom even simple things like replacing a remote or troubleshooting their vehicle. I've had vehicles with issues, and with some quick searching I was able to fix one particular problem with a 50 cent piece of vacuum hose that would have cost over $6.00 from the dealer.

Dealers charge high prices because they expect that someone will come in and pay the price and also the labor because they can't figure it out themselves.
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Old 02-07-2009, 05:16 AM   #7
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The dealer that we bought the wifes TransAm from are a bunch of cocksuckers. For starters, the one person I absolutely LOATHE (an ex Navy coworker) has somehow landed employment there. I was 'friendly' enough with him to also learn that the service department is also now commission based.

The more they sell, the more they make.
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Old 02-07-2009, 05:47 PM   #8
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Just went in for a fuel hose for a ford econoline...1 foot of what looks like glorified radiator hose...$155.
Parts guy said "oh my god" before he even told me. He then "cut me a deal" and tried to sell it to me for $120. I told them they need to sell lube when they rape people and walked out.
$10 for radiator hose and hose clamps, it's all done. May only last a year or 2, but I refuse to pay 120 for a piece of rubber hose.
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Old 02-07-2009, 07:37 PM   #9
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knarks - NAPA carries fuel hose by the foot. I paid $9 for two feet a couple years back.
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Old 02-07-2009, 10:58 PM   #10
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Quote:
Originally Posted by McKBrew View Post
Many people are not do it yourselfers and cannot fathom even simple things like replacing a remote or troubleshooting their vehicle....
I am one of those people... I am mechanically inclined, but was too afraid to try it since I only had one vehicle at a time...

If you can (or have a spare vehicle), work to get over that fear.... I have now managed to replace a coolant flange, replaced 4 window regulators, changed transmission fluid, replace a complete set of springs and shocks/struts, and am in the process of an engine swap (w/ an expert leading the way for now)...

Granted there are a lot of things I don't know, but a lot of people can handle most of the problems one may run into...

Good luck!
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