Keg Connection

Check out this email exchange: I had a problem - they are fixing it in less than 24 hours. I have always had great experiences dealing with this company - just thought I'd share in case you were thinking about new equipment.



-----------------------------------------------------------------
Matthew,

We will be glad to send you a replacement.
When you receive it, please add a copy of this email with the return so we know what the problem is with it.
We will send a return label with the replacement.

Cheers,
;-)
Nanette
KegConnection, LLC
325-356-5204
[email protected]
Visit us at - kegconnection.com

On 5/11/2012 11:27 AM, Matthew Gardner wrote:
I would love a replacement.

Thanks,
Matthew Gardner



--------------------------------------------------------------------------------
Date: Fri, 11 May 2012 08:35:16 -0500
From: [email protected]
To: matthew_c_gardner
Subject: Re: Perlick Issue

Matthew,

I am sorry you are having a problem with the faucet.
We will take care of this for you.
Would you like a replacement or refund?
Just let me know and I will give you info on what needs to be done.

Cheers,
;-)
Nanette
KegConnection, LLC
325-356-5204
[email protected]
Visit us at - kegconnection.com


On 5/10/2012 6:47 PM, Matthew Gardner wrote:
One of the Perlick's I bought from you on 02/27/12 will not stop leaking. I have tried cleaning it, taking it apart, doing all sorts of things...any suggestions? Am I too late and is it too used for a refund?


Thanks,
Matthew Gardner

They are awesome!