Hops Direct doesn't answer the phone.

1234 said:

A group of my brewing buddies and I have been calling Hops Direct for the past week and nobody has answered the phone. We have probably placed more than 10 calls and have sent more than one e-mail and we still haven't heard back from anybody. Anybody else experience the same thing?

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1234 said:

I know they are busy at this point in the season. They need to hire somebody to answer the phone and answer e-mails.

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1234 said:

I think after a full week of trying to call them that I have given up on them. The prices are too high for me, I get better prices elsewhere. We are doing a big order from somebody, 80-100#.

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passedpawn said:

I think their prices have gone up this year, but they are still pretty decent. Where are you getting better prices?

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1234 said:

A group of my brewing buddies and I have been calling Hops Direct for the past week and nobody has answered the phone. We have probably placed more than 10 calls and have sent more than one e-mail and we still haven't heard back from anybody. Anybody else experience the same thing?

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TheMan said:

I haven't seen better prices...but if you're unhappy with them feel free to not order, just leaves more for the rest of us!

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headbanger said:

wholesalehops.com

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TheMan said:

Did you even look at the two sites prices side by side? I just checked 5 different hops and hopsdirect was cheaper by a couple bucks on every one of them...PLUS, some of them were 2011 on hopsdirect vs. wholesalehops.

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pohldogg said:

The only place I've found that has better prices when comparing the same crop year is Crosby, and then only on a few varieties.

I'm figuring if you have to talk to them to place that order it's to get around the one pound limit, and they announced that weeks ago when the harvest started. Probably should have planned ahead better and not waited for them to get super busy.

I'll cut hopsdirect slack on any service issues because they're a farm first and foremost. The fact that they put up with packaging and shipping one pound at a time is amazing. And how many farms sell direct? Two. So good for them and I'll deal with some delays.

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