FutureJack
Well-Known Member
So I've noticed lately in my local retailers that the Port Brewing (aka Lost Abbey) Mongo and Wipeout on the shelves was bottled back in April. Not terribly old, but certainly past the recommended 3-month window for freshness and most definitely not the same as a really fresh batch.
I went to their website and emailed customer service to let them know, and and asked if they had any suggestions on increasing the availability of fresh beers in my area. I got a response within 24 hours - informing me they do not deal with their retailers directly but are always reminding their distributors to rotate the IPAs and ensure they are off the shelves within 3 months.
Then they told me they would love to send me a fresh bottle of Mongo. I got this email on a Friday afternoon.
On Saturday afternoon, this FedEx package shows up at my door.
They were already my favorite brewery. This certainly reinforced that belief.
I went to their website and emailed customer service to let them know, and and asked if they had any suggestions on increasing the availability of fresh beers in my area. I got a response within 24 hours - informing me they do not deal with their retailers directly but are always reminding their distributors to rotate the IPAs and ensure they are off the shelves within 3 months.
Then they told me they would love to send me a fresh bottle of Mongo. I got this email on a Friday afternoon.
On Saturday afternoon, this FedEx package shows up at my door.
They were already my favorite brewery. This certainly reinforced that belief.