Just wanted to throw a shout-out for morebeer.com. I went to the retail store in Concord last week to stock up on supplies, hops, etc, since they're so damn much cheaper than my LHBS (which shall remain nameless). The dude working there was super friendly and helpful.
Their printer wasn't working, so I didn't get a printout of my receipt, but it was e-mailed to me. When I got home I saw that the prices for some hops I had bought were a lot more expensive than they were advertised as on-line (their 2oz bags of Willamette were advertised as $3.25/2oz; they didn't have any 2oz bags in the store, so I bought a bunch of 1oz bags - when I got home I saw that I was charged almost $3 per 1oz bag!). I e-mailed them, explained the situation, and after a bit of e-mail exchanging, they're going to credit my account for the difference.
Nothing special, but I generally think it's nice to spread the word about companies that provide good customer service. So there you go. Two thumbs up!:rockin:
Their printer wasn't working, so I didn't get a printout of my receipt, but it was e-mailed to me. When I got home I saw that the prices for some hops I had bought were a lot more expensive than they were advertised as on-line (their 2oz bags of Willamette were advertised as $3.25/2oz; they didn't have any 2oz bags in the store, so I bought a bunch of 1oz bags - when I got home I saw that I was charged almost $3 per 1oz bag!). I e-mailed them, explained the situation, and after a bit of e-mail exchanging, they're going to credit my account for the difference.
Nothing special, but I generally think it's nice to spread the word about companies that provide good customer service. So there you go. Two thumbs up!:rockin: