rtt121
Well-Known Member
This just is a rant because I am a little perturbed. Looking for some validation that I am not wrong here.
First off, I have 4 LHBS that are all about equidistant away and I try to frequent them all because I want them all to stick around. They are all valuable to me because they are convenient in that I can stop at each of them coming from any direction and usually don't have to make special trips for anything.
With that said, I called a LHBS today for 1 pound of dme, which was perfect because a friend was driving by and offered to pick it up for me. I wanted to pay for the DME with a credit card so my friend did not have to. The owner of the store told me he would rather the friend pay with cash because running the card would cost him $.40 for a $4.80 cent item. I told him I understood this and asked him to tack on the $.40 cents plus a small fee if he wished. Again he said he would rather have my friend pay. Flustered I said fine and goodbye.
I checked my wallet and now realize that I am going to need to drive to the ATM to withdraw cash as I have none on me.
This doesn't add up for me. I called back and asked how much DME I would need to buy to let him charge my card, as I did not want to take a ride to the ATM. His reaction was to get mad and say "listen I need to make a profit here". I then tried to get a 3 pound bag and he wasn't going to let me buy it because he thought I was just getting it because of the credit card issue, at this point I really wanted the 3 pounds. I got frustrated and sternly told him give me 3 pounds and charge my card.
I feel like I know full well about profits and I feel like I have gone out of my way at times just to patronize this specific store, just to give him my business.
He knows me by name, I have spent a lot of money in his store.
Rant finished, am I nuts?
First off, I have 4 LHBS that are all about equidistant away and I try to frequent them all because I want them all to stick around. They are all valuable to me because they are convenient in that I can stop at each of them coming from any direction and usually don't have to make special trips for anything.
With that said, I called a LHBS today for 1 pound of dme, which was perfect because a friend was driving by and offered to pick it up for me. I wanted to pay for the DME with a credit card so my friend did not have to. The owner of the store told me he would rather the friend pay with cash because running the card would cost him $.40 for a $4.80 cent item. I told him I understood this and asked him to tack on the $.40 cents plus a small fee if he wished. Again he said he would rather have my friend pay. Flustered I said fine and goodbye.
I checked my wallet and now realize that I am going to need to drive to the ATM to withdraw cash as I have none on me.
This doesn't add up for me. I called back and asked how much DME I would need to buy to let him charge my card, as I did not want to take a ride to the ATM. His reaction was to get mad and say "listen I need to make a profit here". I then tried to get a 3 pound bag and he wasn't going to let me buy it because he thought I was just getting it because of the credit card issue, at this point I really wanted the 3 pounds. I got frustrated and sternly told him give me 3 pounds and charge my card.
I feel like I know full well about profits and I feel like I have gone out of my way at times just to patronize this specific store, just to give him my business.
He knows me by name, I have spent a lot of money in his store.
Rant finished, am I nuts?