Last Activity:07-27-2014 11:13 PM
6 Likes on 4 Posts
Posted in thread: Stout Brew Kettles on 06-17-2014 at 08:15 PM
Hi Bad Wolf,A common misconception is that stainless steel is stain proof. It is not. Stainless
steel does stain less (a lot less) than regular steel, but it can/will rust over time and/or
with the ri...
Posted in thread: Stout Brew Kettles on 06-16-2014 at 09:28 PM
This is John from Stout Tanks.We've had to replace only 2 kettles ever that couldn't be
repaired. Unfortunately, Orange Hero got one of those. After he notified us that the repair
didn't take, we imme...
Posted in thread: Stout Brew Kettles on 04-12-2014 at 11:29 PM
Hi V.,Please send the invoice to us ASAP and we will take care of it. I'm sorry it was such an
ordeal to get this taken care of - in other situations it has gone much smoother and quickly.
While this ...
Posted in thread: Stout Brew Kettles on 02-20-2014 at 05:20 PM
Hi TNugent,Thanks for your feedback. Nobody likes to hear unpleasant feedback, but I'd rather
hear it than not and have someone build pent up frustration. We can deal with issues we know
about, but we...
Posted in thread: Stout Brew Kettles on 02-20-2014 at 04:40 AM
TX Joe,Please contact us about your ports. Thanks,John/Stout Tanks
Posted in thread: Stout Brew Kettles on 02-20-2014 at 01:30 AM
Hi Dcou9,We found a nearby repair person for Orangehero some time ago, and recently he brought
the tank there and the guy thought he would not be up to the job for the repair (when we
described the is...
Posted in thread: Stout Brew Kettles on 02-19-2014 at 05:24 AM
Hi Dan,It's rare that we have leaks - our warranty is 1 year and we try to get repairs taken
care of locally. Remind us about the leak test and we will do it. Cheers,John
Posted in thread: Stout Brew Kettles on 02-19-2014 at 02:18 AM
Hi Dcoux09This is John from Stout Tanks. We put the thermowell at approx. the 4 gal. level on
the 15 gal. brew kettle. On the direct fire kettles, we do include a dial thermometer to go
with the therm...
Posted in thread: Stout Brew Kettles on 11-05-2013 at 01:33 AM
This is John from Stout Tanks again.Regarding the HERMS coil - we've sold many of these hot
liquor tanks with the same configuration as BadWolfBrewing has without this issue. We received
an email from...
Posted in thread: Stout Brew Kettles on 11-05-2013 at 01:30 AM
Hi Everyone,This is John from Stout Tanks. We do warrant the products we sell. I believe I know
which item this is and we did ask our customer to see if he had a local welder do the repairs -