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Join Date:

11-29-2009

Last Activity:

07-27-2014 11:13 PM

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    ABOUT ME

  • Portland
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LATEST ACTIVITY

  • Posted in thread: Stout Brew Kettles on 06-17-2014 at 07:15 PM
    Hi Bad Wolf,A common misconception is that stainless steel is stain proof. It is not. Stainless
    steel does stain less (a lot less) than regular steel, but it can/will rust over time and/or
    with the ri...

  • Posted in thread: Stout Brew Kettles on 06-16-2014 at 08:28 PM
    This is John from Stout Tanks.We've had to replace only 2 kettles ever that couldn't be
    repaired. Unfortunately, Orange Hero got one of those. After he notified us that the repair
    didn't take, we imme...

  • Posted in thread: Stout Brew Kettles on 04-12-2014 at 10:29 PM
    Hi V.,Please send the invoice to us ASAP and we will take care of it. I'm sorry it was such an
    ordeal to get this taken care of - in other situations it has gone much smoother and quickly.
    While this ...

  • Posted in thread: Stout Brew Kettles on 02-20-2014 at 04:20 PM
    Hi TNugent,Thanks for your feedback. Nobody likes to hear unpleasant feedback, but I'd rather
    hear it than not and have someone build pent up frustration. We can deal with issues we know
    about, but we...

  • Posted in thread: Stout Brew Kettles on 02-20-2014 at 03:40 AM
    TX Joe,Please contact us about your ports. Thanks,John/Stout Tanks

  • Posted in thread: Stout Brew Kettles on 02-20-2014 at 12:30 AM
    Hi Dcou9,We found a nearby repair person for Orangehero some time ago, and recently he brought
    the tank there and the guy thought he would not be up to the job for the repair (when we
    described the is...

  • Posted in thread: Stout Brew Kettles on 02-19-2014 at 04:24 AM
    Hi Dan,It's rare that we have leaks - our warranty is 1 year and we try to get repairs taken
    care of locally. Remind us about the leak test and we will do it. Cheers,John

  • Posted in thread: Stout Brew Kettles on 02-19-2014 at 01:18 AM
    Hi Dcoux09This is John from Stout Tanks. We put the thermowell at approx. the 4 gal. level on
    the 15 gal. brew kettle. On the direct fire kettles, we do include a dial thermometer to go
    with the therm...

  • Posted in thread: Stout Brew Kettles on 11-05-2013 at 12:33 AM
    This is John from Stout Tanks again.Regarding the HERMS coil - we've sold many of these hot
    liquor tanks with the same configuration as BadWolfBrewing has without this issue. We received
    an email from...

  • Posted in thread: Stout Brew Kettles on 11-05-2013 at 12:30 AM
    Hi Everyone,This is John from Stout Tanks. We do warrant the products we sell. I believe I know
    which item this is and we did ask our customer to see if he had a local welder do the repairs -
    we prefe...

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