Originally Posted by DFP51
Just have to give accolades to Joe at Ibrewmaster. My buddy and I are brewing on our new system this afternoon, and while sitting at work, pretending to be busy I entered our recipe in the software. After digging around for awhile I could not figure out how to add a no sparge profile to my recipe. I sent an e mail to support and over the last fifty two minutes have exchanged four e mails with Joe talking through how to set the software up for my system. Pretty freaking amazing and worthy of recognition
I have said it many times here, and I'll say it again.
Gotta love Joe, and the awesome customer support!
Really makes the difference when selecting a program to purchase.