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Old 11-27-2012, 12:59 AM   #1
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Default Help me with my Chugger Pump, PLEASE!

I have two chugger in line pumps. At first they both worked fine. Now all of a sudden one of them doesnt work. I searched the forums, and found that it could have been the impeller and the tolerancing. So I followed the same instructions and bored out the impeller to 17/64". I did this to both of my pumps and the one still works fine.

Now I took the one that doesnt work off my stand and took it apart. When the pump head is not attached the motor runs and works perfectly normal. However, when I put the pump head back on, and try to pump liquid, the motor doesnt even turn.

Can anyone help me with this issue, or am I going to have to buy another pump?

PLEASE HELP!

Thanks in advance!

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Old 11-27-2012, 01:12 AM   #2
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First contact Chugger, from what I have seen their costumer service is usually pretty good.
Since these are mag drive pumps for the motor to be stuck I would expect that something is stopping the drive magnet from turning when the pump head is on. Have you dropped it / something on it at all lately? and since you have 2 can you swap the heads over and see if the problem stays with the pump head or the motor.

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Old 11-27-2012, 09:37 PM   #3
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Call here we will help you
800-810-1053

Mike

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Old 01-30-2013, 03:42 AM   #4
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hey im having the same problem with mine did you figure it out?

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Old 01-30-2013, 12:55 PM   #5
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Quote:
Originally Posted by deadguyry View Post
hey im having the same problem with mine did you figure it out?
Call Chuggerpumps at the number above, they have FANTASTIC Customer Service and will help you out.
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Old 01-30-2013, 01:27 PM   #6
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We cant help you if you don't call? 800-810-1053 it is an easy fix and the solution is on video at www.chuggerpumps.com/FAQ

CAll here anytime...the magnet is mis aligned on the bracket and jamming again st the rear housing ...it may have shifted during shipping or when you dis assembled ...either way wwe will take care of you we always do !!!

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Old 01-30-2013, 01:57 PM   #7
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Call them, i highly doubt they are a**holes.




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hey im having the same problem with mine did you figure it out?
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Old 01-30-2013, 05:56 PM   #8
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thanks i will re adjust it if that doesnt work i will call thanks again

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Old 01-30-2013, 05:56 PM   #9
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It is likely as chugger mentioned...if the housting right behind the pump head is misaligned, it bings with the motor and wont turn. It nees even spacing all around to work properly.

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Old 01-30-2013, 10:21 PM   #10
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Chugger's service is beyond words. Great guys, great products.

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