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Old 09-16-2014, 01:23 AM   #21
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Adventures in Homebrewing has a good deal on center inlet SS Chugger pumps right now. I'll second the nomination of Stainless Brewing, also. Great prices on all your basic SS hardware. Brewhardware has great deals on some really interesting hardware that I haven't been able to find anywhere else. I also just picked up some 3 pc 1/2" SS valves from Jaded for under $10 apiece.

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Old 09-19-2014, 04:17 AM   #22
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Default BrewInternational.com

I may have just been ripped off by this site. No joke. More than 10 days without a response on shipping of an item paid for using Paypal. Not cool at all.

I am very suspect of a review in particular stating that there was a positive experience by the thread starter here who is not a HBT supporter, but oddly started the thread. Last month. I'm not sure what's going on exactly with this ecommerce site or the A+suggestion that came up in the thread like an epiphany. If you're just now looking for hardware, but have a ton of brewing experience? Hmmm. This just doesn't add up.

If out of line, I will kindly retract and relay my eventual experience if I find out otherwise. I see some others online saying "where's my stuff" too.

For now I say it is surely not out of line to shout out *buyer beware* based on my experience and move with extreme caution on any purchase on BrewInternational.com until also proven otherwise. I would hate for anyone else to get taken.

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Old 09-19-2014, 08:22 PM   #23
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I am in no way affiliated with brew international. Just pointed out they had a great price on the stuff I was looking for, it shipped fast, and the false bottom in particular was great quality. Sorry you had a bad experience.


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Old 09-19-2014, 09:07 PM   #24
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Default Thanks for clarifying

Again, in no way set to disparage. You're not Chris Milum? This was not what I would call a normal transaction process. I just can't recommend something so very quickly based on the poor performance seen in the customer service end. It seemed too good to be true and that you did give a stellar review in rather very short order.
The message machine from this company is not professional and a Gmail account for responding to orders or checking up (with no response either way) is very troublesome. I am also troubled to see this matched up with LearnToBrew (?) Is this really the case? I wonder.

The level of surprise on enticing to buy very large amounts of product (free shipping of $100+) had me suspect. If you sent more than $100 and didn't receive anything, I'm sure you would be out of luck. I'm looking to resolve through PayPal and investigation into practices.

Lesson "learned". Other companies will have better customer service and offer only what they have in stock and ready to roll. Cheap pricing should also be another reflective clue, but I took a chance and feel with no communication about status, I may have got burned bad in the wallet.

I needed this equipment prior to now and the shipping appeared like it would be less than a week at worst. Locally some items are not as available.

Details I have discovered which may also be false:
Website: brewinternational.com
Title: Brew International - Supplier of Beer, Wine, and Draft Beer Equipment and Ingredients
Type: wholesale clothing,Wholesale and Outlet
Domain Age: 84 Days
Website Speed: Average
Owner: Chris Milum
Owner Address: 2307 South I-35
Owner City: Moore
Owner Postcode: 73160
Phone Number: 1-405-793-2337
Phone Type: geographic :Moore, OK Southwestern Bell
Email: learntobrewmoore@gmail.com
Ip Address: 192.200.179.14
Nameserver 0 IP: 74.86.11.162
Admin Organization: Learn To Brew

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Old 09-19-2014, 09:20 PM   #25
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Nope, my name is jim and I'm from PA. Been brewing for about 7 years and just started getting into all grain and upgrading some of my equipment. Based ok what I saw it does look like brew international and learn to brew are related. I order a lot of merch online so I am always looking for the best places to order. These two sites gave me the best prices for both my pump and false bottom. Although there were others that had some better prices on some other hardware.


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Old 09-19-2014, 09:35 PM   #26
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Brewhardware. Bobby was very helpful when I was putting together my electric herms system.

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Old 09-21-2014, 01:56 PM   #27
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FWIW I got a reply right away from brewinternational when i logged into their site and sent a message with their internal system.

A paypal dispute would get their attention. I have a non-brewing-related online business and in the rare occasions I get a dispute it gets my attention

I think they're just new and working out the kinks. I got everything I ordered. The first shipment was missing a couple items but they made it right. They'll definitely be in my list of places to look for hardware.

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