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Old 04-17-2010, 02:53 PM   #1
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Default What is a good response to blackmail?

This was in the comments section of an order recently:

"Give me a free shirt or something or I will shop at my local homebrew store."

About once a month I get comments like this.

Forrest


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Old 04-17-2010, 02:55 PM   #2
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"Get used to whatever it was that made you stop shopping at your local homebrew store and start shopping here, because, no."


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Old 04-17-2010, 03:04 PM   #3
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That's not right, either they want to shop at your store or not, blackmail is not cool!
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Old 04-17-2010, 03:14 PM   #4
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Go to Good Will, find the rattiest, stained T-shirt for 50 cents and send it to him with his order. Apologize about the delay in shipping his order because you had to go get him a shirt. Thats what I would do and probably why I never wanted to go into business for myself. No restraint for unreasonable requests.
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Old 04-17-2010, 03:21 PM   #5
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Go to Good Will, find the rattiest, stained T-shirt for 50 cents and send it to him with his order. Apologize about the delay in shipping his order because you had to go get him a shirt.
Ha yes! That's a great idea. Or maybe a pink one with bunnies rainbows and unicorns.
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Old 04-17-2010, 03:22 PM   #6
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My response would be shop at your LHBS.

Better yet, don't respond at all. Those people will not be good customers anyway, so don't respond.
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Old 04-17-2010, 03:25 PM   #7
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Thats funny, I was donating some goods to the Goodwill a few weeks back so I went in and looked around and found an Ommegang t-shirt for 2 bucks!
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Old 04-17-2010, 03:28 PM   #8
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"Thank you for your business in the past, best wishes on your future brewing."
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Old 04-17-2010, 03:38 PM   #9
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"Thank you for your business in the past, best wishes on your future brewing."
+1 here, just keep it professional and above the board, but the goodwill shirt is a good idea too!!!
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Old 04-17-2010, 03:39 PM   #10
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Wow, that's pretty tacky. +1 on the above about not responding. probably the best response. Alternatively, you could throw in something pretty close to worth nothing, like a bag of bottle caps.

Don't let idiots get you down!


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