I bought the pliny-pack about three weeks ago. It arrived promptly, and well packaged. The grains I ordered from MoreBeer got held up though, so I'm only just now brewing.
Another plus was that the hops were really well labeled: they're packaged based on WHEN you add them, so the 90 minute pack includes two different hop varieties, and so does the flame-out pack. I weighed each package, and they're correct weights.
Thumbs up to the vendor!