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Old 10-12-2011, 10:02 PM   #1
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Default NEW: Gunnar Maltmill



Gunnar Maltmill
Introducing the new Gunnar maltmill, an Austin Homebrew Supply exclusive. This maltmill has the perfect size hopper and is a step up in quality over other similar maltmills.

This mill features 6" long rollers. This allows faster milling compared to 5" rollers. We were able to mill 6 pounds of base grains in just 30 seconds with a standard electric drill.

Specifications:
  • 6" long adjustable gap (Instead of 5")
  • Includes a hopper that holds 8 lb of grain
  • Heavy duty screws (no rivets)
  • Includes wooden base
  • Includes removable hand crank
  • Fully adjustable mill
  • Drill or hand crank driven (Drill not included)
  • Alloy frame
  • 1.25" diameter steel rollers
In stock and ships directly from Austin Homebrew Supply

Regular Price: $159.99 .... Introductory Price: $149.99
This introductory price ends Tuesday, October 18th, at 11:59 pm CT.

Check it out here.


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Old 10-13-2011, 01:30 AM   #2
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Forrest,what kind of warranty is on these?
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Old 10-18-2011, 10:16 PM   #3
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Quote:
Originally Posted by Fat_Bastard View Post
Forrest,what kind of warranty is on these?
Word.
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Old 10-20-2011, 09:22 PM   #4
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Quote:
Originally Posted by BBKing View Post
Word.
more like "No Word"

The question aboutthe warranty has been asked in at least 3 different threads, all of which Forrest has posted in, but there has never been an answer to this questions.

I am starting to think it carries a 30/30 guarantee, (30 days or 30 miles, which ever happens first).
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Old 10-20-2011, 10:13 PM   #5
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That thing looks exactly like the Barley Crusher.
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Old 10-21-2011, 04:02 AM   #6
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Thats some AMAZING customer service. Nice response to a basic question. Would be interested depending on the response.
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Old 10-21-2011, 04:16 AM   #7
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Where is this unit made, and what is the warranty?
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Old 10-21-2011, 08:21 AM   #8
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if you don't want it, get a barley crusher, apparently there is no warranty

free shipping is great customer service
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Old 10-21-2011, 02:09 PM   #9
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Forrest said they were made in the USA in another thred. I'm up for cutting the guy some slack. With AHBS and opening a new brewery, he maybe just a little busy to patrol the HBT to answer questions. I'm sure when he has time, he will respond. I've had nothing but the best of service from AHBS and I bet if you called the or emailed them directly they would answer you questions.
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Old 10-21-2011, 02:49 PM   #10
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I just resent my original email (from 10/13) to them in an attempt to get an answer to the warranty question.

If I hear anything from my second request, I will post their answer.

As for being too busy to answer questions in this forum...Maybe Forrest should put somebody in charge of answering the questions at least in the Vendor section. Being busy is a great thing, and venturing into new projects (brewery) is exciting, but it should not come at the expense of customer service. Not answering the question when it shows up in a different thread is understandable. Not answering the question when it is posed in the thread that HE STARTED TO ADVERTISE THE PRODUCT, is simply bad customer service. It has been more than a week since the warranty question was posted in this thread - the same day that the thread was started. Seeing that he has had time to post in other threads, I am sure he has had time ample time to post a reply in this thread.


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