Well, if you are open to suggestion here is a few more things I'd like to see on the site:
The hop packs frustrate me. For example, say I want the english hop pack but want 8oz of EKG, 4oz of target, and 4oz of challenger. I understand the goal is to move less sought after hops though. In fact I'd like to see more hop packs because I really like the idea.
I would also like more chemical info on the hops (cohumulone, beta acids, everything you can find about oils) especially if you can get the info directly from the farmers.
More photos would be great (I'm sure you're already working on it)
I'd like more grain stats, specifically the stuff thats on the malt analysis sheets (averages are fine) I'm not sure why homebrew shops dont usually list it. It seems like useful info for advanced brewers.
I can't ever figure out how to pay with a card online and always end up paying paypal.
I keep wishing you ard brewhardware were affiliated. You have the best hops I can find, and the best grain (cept I want weyermann and maybe briess), he has the best fittings and gadgets. The amount of plumbing necessary for homebrewing is crazy. Seems you can't find all the useful hardware in one place.
Also, I need phosphoric acid, I've been holding out to see if you're gonna get it. I would like to use it for the british beers I have planned soon. I know lactic is essentially the same, but I have been unsatisfied with the lactic flavors of acidulated malt and understand phosphoric is largely undetectable.
I'ved placed 7 orders so far and expect to place many more.