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09-24-2012, 03:10 PM
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#371
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Feedback Score: 0 reviews
Join Date: May 2012
Location: boston, MA
Posts: 3
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I've been on the list since July 10th, sent a follow-up inquiry three weeks ago with no response...
Starting to wonder if customer service is going to meet the same delays...
Quote:
Originally Posted by mj71
I was put on the wait list July 16th. Got the email from Rebel September 6th. Got home from lunch today (Sept. 8th) and it's on my porch! Thanks Rebel! Quality is awesome.
Hope my dates help a few of you out on where you may be on the list.
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09-24-2012, 03:13 PM
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#372
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Feedback Score: 3 reviews
Join Date: Feb 2011
Location: Nashville, TN
Posts: 97
Liked 3 Times on 3 Posts
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Just give them a call, they are busy quite a bit of the time. Ask for Tyler.
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09-26-2012, 04:54 PM
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#373
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Feedback Score: 0 reviews
Join Date: Feb 2011
Location: Chattanooga, TN
Posts: 80
Liked 2 Times on 2 Posts
Likes Given: 3
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Quote:
Originally Posted by gotsomethinbrewin
I've been on the list since July 10th, sent a follow-up inquiry three weeks ago with no response...
Starting to wonder if customer service is going to meet the same delays...
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+ 1 on calling them. I too felt the same frustrations. Once I called Tyler he explained that he handled all email submissions and another employee was working the HBT thread. This was what caused the confusion with mine. Once we got it sorted out, they took care of me and I couldn't be happier. |
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09-29-2012, 08:51 PM
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#374
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Winning.
Feedback Score: 0 reviews
Join Date: Nov 2011
Location: San Antonio, TX
Posts: 139
Liked 6 Times on 5 Posts
Likes Given: 4
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AWESOME MILL!! Just got mine and its great. Very well made with looks to boot. Looking forward to running it through its paces this winter.
__________________
You have the voice of an angel. Your voice is like a combination of Fergie and Jesus.
Can we turn our beds into bunk beds? It would free up so much room for activities.
Stay golden, Ponyboy.
Exposure Brewing Co.
Follow on FB, Schwitter and Goggle+
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10-16-2012, 04:43 AM
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#375
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Senior Member
Feedback Score: 0 reviews
Join Date: Feb 2010
Location: Blacksburg, VA
Posts: 198
Liked 5 Times on 5 Posts
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I've been using this for a few weeks, and its one of the best homebrewing investments I've made. Any news on the 10 lb hopper extension?
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10-16-2012, 05:01 AM
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#376
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Feedback Score: 0 reviews
Join Date: Aug 2011
Location: Greenville, SC
Posts: 477
Liked 18 Times on 12 Posts
Likes Given: 2
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Mine should be delivered in the morning. Can't wait!!
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10-17-2012, 08:04 AM
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#377
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Feedback Score: 0 reviews
Join Date: Jan 2011
Location: West Berlin, New Jersey
Posts: 317
Liked 8 Times on 7 Posts
Likes Given: 7
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Quote:
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Originally Posted by fusa
any news on the 10 lb hopper extension?
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+1 |
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10-20-2012, 08:54 AM
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#378
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Feedback Score: 0 reviews
Join Date: Nov 2010
Location: Suburban Philadelphia area, PA
Posts: 448
Liked 7 Times on 5 Posts
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Called yesterday and got email last night..... It's on it's way!! I got some crushing to do!
__________________
I love a good train wreck!!
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10-22-2012, 02:55 PM
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#379
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Feedback Score: 2 reviews
Join Date: May 2009
Location: Los Angeles, CA
Posts: 104
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I got mine a month ago and used it last weekend brewing a pumpkin ale. Great Mill. I am very happy with it and glad it was worth the wait!
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10-22-2012, 09:15 PM
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#380
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Audio Engineer/Instructor
Feedback Score: 0 reviews
Join Date: Jul 2010
Location: Chandler, AZ
Posts: 2,785
Liked 144 Times on 126 Posts
Likes Given: 68
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I called today. They just got a shipment in recently, so I ordered one. It should be mailing out tomorrow!
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