The Great Bottle Opener Giveaway

Home Brew Forums > Home Brewing Beer > Beginners Beer Brewing Forum > Damaged Better Bottle

Reply
 
LinkBack Thread Tools
Old 11-05-2008, 10:55 PM   #1
phidelt844
Feedback Score: 0 reviews
Recipes 
 
Join Date: Oct 2008
Location: Des Moines, IA
Posts: 174
Default Damaged Better Bottle

Hey fellas, long time reader, first time poster. Excellent information on here, so I figured I would catch some opinions on this one.

I decided recently to try a batch of Apfelvine, so I ordered an extra 6 gallon Better Bottle. It arrived today, but it looks to have been damaged during shipping. It's hard to describe, but it's almost like taking the bottom portion of a 20oz pop bottle and squeezing it in; it has around a one inch by 4 inch dent on the bottom. I was unable to get it out by sticking random objects in and batting it around. Anyways... my question is, should this be something worth dealing with the supplier/shipping company etc, or is there a chance that this dent will pop up with any pressure that builds up in the bottle? Anyone else have any experience with dents in their Better Bottle? Thanks for any feedback

__________________
phidelt844 is offline
 
Reply With Quote Quick reply to this message
Old 11-05-2008, 11:07 PM   #2
bearkluttz
Feedback Score: 0 reviews
Recipes 
 
Join Date: Jul 2008
Location: Franklinton, NC
Posts: 276
Liked 1 Times on 1 Posts

Default

I managed to melt mine like a dummy. Check it out. I've had no problems so far so i guess its just how badly you want to pursue the matter. I for one would want to start off with a defect free product. Just my opinion.

__________________

"You can't drink all day if you don't start in the morning!" FC1(SW) Ruben Serrato


Primary: Polar Bear Pale Ale
Secondary: Red Haired Black Bear Stout
Apfelwein Carboy:
Apple/White Cranberry Hybrid
Bottled: EdWorts Apfelwein;RPA Red Panda Ale; Kodiak Brown

bearkluttz is offline
 
Reply With Quote Quick reply to this message
Old 11-05-2008, 11:47 PM   #3
schweaty
Doe Re Mi Beer
HBT_LIFETIMESUPPORTER.png
Feedback Score: 0 reviews
 
schweaty's Avatar
Recipes 
 
Join Date: Sep 2008
Location: Glass City
Posts: 1,951
Liked 35 Times on 19 Posts
Likes Given: 29

Default

Call the company you ordered it from and tell them you want a new one.

schweaty is offline
 
Reply With Quote Quick reply to this message
Old 11-06-2008, 12:01 AM   #4
GNBrews
HBT_SUPPORTER.png
Feedback Score: 0 reviews
Recipes 
 
Join Date: Mar 2007
Posts: 661
Liked 8 Times on 6 Posts
Likes Given: 7

Default

Edit: deleted

__________________

Last edited by GNBrews; 11-06-2008 at 12:09 AM.
GNBrews is offline
 
Reply With Quote Quick reply to this message
Old 11-06-2008, 12:59 AM   #5
avidhomebrewer
Feedback Score: 0 reviews
Recipes 
 
Join Date: Sep 2007
Posts: 2,552
Liked 23 Times on 22 Posts

Default

Yeah, send it back and get a new one.

__________________
avidhomebrewer is offline
 
Reply With Quote Quick reply to this message
Old 11-06-2008, 01:05 AM   #6
Cpt_Kirks
Feedback Score: 0 reviews
Recipes 
 
Join Date: Sep 2008
Location: Lakeland TN
Posts: 3,737
Liked 44 Times on 39 Posts

Default

Was the box it came in damaged?

I agree with "send it back".

__________________
Cpt_Kirks is offline
 
Reply With Quote Quick reply to this message
Old 11-06-2008, 02:01 AM   #7
jrakich87
Feedback Score: 0 reviews
Recipes 
 
Join Date: Oct 2008
Location: Isla Vista, CA (Santa Barbara)
Posts: 143
Liked 1 Times on 1 Posts

Default

Don't send it back immediately... tell them the situation and they may just send you a new one for free, and then you'd have two! A manufacturer probably wouldn't do that but a brew store might...

__________________
jrakich87 is offline
 
Reply With Quote Quick reply to this message
Old 11-06-2008, 02:38 AM   #8
Austin_
Feedback Score: 0 reviews
Recipes 
 
Join Date: Mar 2008
Location: New Orleans, LA
Posts: 806
Liked 9 Times on 9 Posts
Likes Given: 7

Default

Contact the people you ordered it from. I had the same problem one time. I ordered from Austin Homebrew Supply and Forrest fixed it right up. He sent me out a new one the next day. He explained to me that they have shipped thousands of them with only a couple ever having been damaged in shipping. He also explained that the box they ship it in is that size because to ship it in anything bigger would require an automatic 25 lbs shipping charge. I have yet to use the damaged one because I haven't had a need for it. It's still sitting in the closet in the original (damaged) box. I'm sure there will become a time, however, that it will be used somehow. My only concern would be that the dents might provide a hiding spot to a nasty bug or dirt, similar to scratches in plastic buckets.

__________________
Austin_ is offline
 
Reply With Quote Quick reply to this message
Reply


Quick Reply
Message:
Options
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Are My Bottles Too Damaged?? eoinfoster Beginners Beer Brewing Forum 5 09-08-2009 12:21 AM
My new pot arrived Damaged! spin02 Equipment/Sanitation 11 05-22-2009 11:18 PM
New Gauges Look Damaged Cpt_Kirks Bottling/Kegging 6 10-21-2008 12:32 AM
Apfelwein, Damaged better bottle, early racking citizenlee Beginners Beer Brewing Forum 6 09-12-2008 05:46 PM
Damaged Post Threads Barley-Davidson Bottling/Kegging 0 04-05-2008 02:12 PM