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Old 09-11-2009, 11:22 PM   #1
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Default A mess and a half
I ordered an extract kit from Austin. It came today and the extract pail was cracked.

That is one heck of a mess. Just nasty sticky nasty all stuck into the packing pellets. It took a while to wash it off the other items (lucky they were in sealed bags).

Yuck.



Austin sending another pail.
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Old 09-11-2009, 11:30 PM   #2
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Well, it looks like you are getting excellent customer service.


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Old 09-13-2009, 08:55 PM   #3
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Yeah, Austin was nice about it.

I just have never really had a mess like that. Usually I have a small spill or smear of malt, I wipe it up with warm water and soap, problem solved.

This was a heck of a nesty mess, and I was scrubbing my hands for a while to get it out from under my nails.
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Old 09-13-2009, 08:57 PM   #4
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Originally Posted by Garyius View Post
Yeah, Austin was nice about it.

I just have never really had a mess like that. Usually I have a small spill or smear of malt, I wipe it up with warm water and soap, problem solved.

This was a heck of a nesty mess, and I was scrubbing my hands for a while to get it out from under my nails.
i bet your hands smelled tasty for a while though. MMMMMMMM, malt
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