pksmitty

Recipes 

Thumbs up to NB and Chris Farley! Did anybody else notice that was his first post, and he joined the forum just to acknowledge the mistake and say how they would fix it? Class act all the way!

__________________
It was a woman who drove me to drink, and I didn't even have the decency to thank her! W.C. Fields

two_one_seven

Recipes 

Yes he probably did. He was know for that. Sometimes he would even answer a complaint email himself.

Cool concept........wish more business owners and CEO would buy into it.

duckmanco

Recipes 

Anyone feel like commenting on my crush from NB. This is the Surly Furious Pro Series grain bill ordered CRUSHED a few days ago and delivered 10 min ago. This is my first AG kit ordered ever. I normally have my local crush my grains and I usually hit 75ish when batch sparging, but this looks suspect.

baptistbrewer

Recipes 

Those pics are not super clear but I would say that is either a bad crush or not crushed.

passedpawn

Recipes 

Not crushed. Looks like you'll be visiting your LHBS after all.

__________________
Mornie utulie,
Believe and you will find your way.
Mornie alantie,
A promise lives within you now....

duckmanco

Recipes 

I thought as much too, but figured I'd ask those with more knowledge than I. Shot an email to NB. I have zero doubt that they'll take care of it with no issue.

two_one_seven

Recipes 

Hmmmm looks uncrushed........... This thread has actually convinced me to by my own mill. Makes my Rebel mill prettier and prettier each day.

Let them know and they will fix it. Sucks that they didn't get it right though.

duckmanco

Recipes 

Already got a reply back from NB offering to send me a replacement grain bill. Great company that I'll continue to purchase from. I certainly hope they get this issue completely worked out.

two_one_seven

Recipes 

What did it say on the bag?

Rev2010

Recipes 

Yeah that is definitely uncrushed. But, NB is a great company I love ordering from. That said, all AG brewers really do need their own grain mill. Either way, even if 80% of your orders had a perfect crush you'd still have 20% off, and many grains are different sizes so it's best to do the milling yourself, if even just for a consistent efficiency.


Rev.