Originally Posted by Jeffinn
Sent both of mine back 10 days ago. No response/refund yet. I'll wait another 10 days and then contact my credit card company.
I received my refund today, 12 days from the time I shipped them back and they paid for the shipping.
I cant say anything bad about their customer service, even when handling it via e-mail they took care of everything in a polite, professional and somewhat timely fashion (considering the time of year).