Electric Brewing Supply 30A BCS Giveaway!


Home Brew Forums > Home Brewing Beer > Bottling/Kegging > Regulator repair
Reply
 
LinkBack Thread Tools
Old 10-28-2011, 10:24 PM   #1
subliminalurge
Feedback Score: 0 reviews
Recipes 
 
Join Date: Oct 2006
Location: Moline, IL
Posts: 472
Liked 9 Times on 9 Posts

Default Regulator repair

What the hell...

I posted about this issue in another thread, but I figured I'd start a new one rather than hijack the other guy's topic.

Bought my initial kegging setup from kegconnection.com. Money was tight, so as much as I wanted to, I didn't go with the Taprite regulator, I went ahead and got their house brand. It's now only a month later and the high pressure guage isn't working. Not sure what you call it, but the metal disc that has the psi readings painted on it has warped to the point where it prevents the needle from moving.

Now, I know the high pressure guage isn't even really necessary, but it is a nice convenience, and it's a convenience that I paid for.

kegconnection is basically nonresponsive via email or phone these days. Calling is useless, and sending an email takes a day or two for a response.

Obviously this will be my last purchase from them, but in the meantime I'd like to know how to get my regulator opened up so I can flatten the plate back down and get the needle freed up.

I've tried "significant" force with a pair of channel lock pliers in the hopes of twisting the lens assembly off. Doesn't want to move. I've undone every screw I can find, but that obviously doesn't allow removal of the outer shell on the guage.

Any of you more experienced guys have any tips or tricks on how I can get this guage working again? I obviously have no support or assistance coming from my vendor any time soon.

__________________
subliminalurge is offline
 
Reply With Quote Quick reply to this message
Old 10-28-2011, 10:30 PM   #2
skylor60
HBT_LIFETIMESUPPORTER.png
Feedback Score: 0 reviews
Recipes 
 
Join Date: Jan 2011
Location: York Haven, Pa
Posts: 149
Liked 4 Times on 3 Posts

Default

If I understand what your saying ,and I know this might not be the answer your looking for but if it was up to me I would unscrew it from the regulator body and throw it away and buy a new one. I had pretty good luck dealing with those guys to bad its not going as well for you

__________________
skylor60 is offline
 
Reply With Quote Quick reply to this message
Old 10-28-2011, 10:40 PM   #3
subliminalurge
Feedback Score: 0 reviews
Recipes 
 
Join Date: Oct 2006
Location: Moline, IL
Posts: 472
Liked 9 Times on 9 Posts

Default

Quote:
Originally Posted by skylor60 View Post
If I understand what your saying ,and I know this might not be the answer your looking for but if it was up to me I would unscrew it from the regulator body and throw it away and buy a new one. I had pretty good luck dealing with those guys to bad its not going as well for you
Yeah, that's probably what I'm going to have to do. Honestly, I don't even know what sort of warranty, if any, they offer on their stuff, but after doing my research online and seeing lots of comments from people like you who have had good experiences with them, I just sort of assumed they'd take care of faulty gear that was only a month old.

As I said in the other thread I mentioned, my emails go unanswered, and calling the customer service number just gets me some kid who doesn't know jack and gives me another guy's cell phone number. Unfortunately, the other guy doesn't answer his cell phone or respond to voice mails.

This company sucks ass.
__________________
subliminalurge is offline
 
Reply With Quote Quick reply to this message
Old 10-29-2011, 12:02 AM   #4
jpietraski
Feedback Score: 0 reviews
Recipes 
 
Join Date: Aug 2006
Location: Williamsport, Pa
Posts: 71
Liked 1 Times on 1 Posts
Likes Given: 1

Default

Do you have a picture? It sounds like you have problem with the gage rather than the regulator. You can replace the gage, they're sold at Lowes/HD in the welding section.

__________________
jpietraski is offline
 
Reply With Quote Quick reply to this message
Old 10-29-2011, 12:11 AM   #5
subliminalurge
Feedback Score: 0 reviews
Recipes 
 
Join Date: Oct 2006
Location: Moline, IL
Posts: 472
Liked 9 Times on 9 Posts

Default

Quote:
Originally Posted by jpietraski View Post
Do you have a picture? It sounds like you have problem with the gage rather than the regulator. You can replace the gage, they're sold at Lowes/HD in the welding section.
Well, yeah, the problem is definitely in the guage. My main bitch is that the seller is totally unresponsive over a period of three days.

However, there's now a new issue. This is a dual body regulator. One high pressure guage (that is useless after one month) and two regulators each with a low pressure guage. In the few hours since I started this thread, one of the regulators has totally shot craps on me. With the screw turned all the way in, I'm getting about 2 psi on the output, until I tap it with a screwdriver handle, then it lets 40 or so psi go, but won't cooperate when I try to turn the pressure back down.....

Still no response from my attempts to contact kegconnection. (Which is, actually, my only real complaint.) I understand that problems happen, but when a vendor doesn't even answer the phone, that's just plain unacceptable....

Lesson learned. I'm a ****ing idiot. Should have popped for the extra 20 bucks for the good regulators.

Second lesson learned. Never buy a damn thing from kegconnection.com no matter what kind of sale they have going.
__________________
subliminalurge is offline
 
Reply With Quote Quick reply to this message
Old 10-29-2011, 12:19 AM   #6
jpietraski
Feedback Score: 0 reviews
Recipes 
 
Join Date: Aug 2006
Location: Williamsport, Pa
Posts: 71
Liked 1 Times on 1 Posts
Likes Given: 1

Default

Did you backwash some beer through it? I did that once and had to disassemble/wash/rvassemble. Then it worked as normal.

__________________
jpietraski is offline
 
Reply With Quote Quick reply to this message
Old 10-29-2011, 12:27 AM   #7
subliminalurge
Feedback Score: 0 reviews
Recipes 
 
Join Date: Oct 2006
Location: Moline, IL
Posts: 472
Liked 9 Times on 9 Posts

Default

Quote:
Originally Posted by jpietraski View Post
Did you backwash some beer through it? I did that once and had to disassemble/wash/rvassemble. Then it worked as normal.
Huh... Good question.

I would say absolutely no. First off, I have not done anything that would introduce pressures to make that possible. Secondly, and most importantly, the product description says that the equipment I bought includes check valves to prevent that.

Any way you look at it, kegconnection.com sold me faulty equipment, and they refuse to respond to my polite inquiries.

****ty company. Bull**** customer service. Very, very NOT recommended.
__________________
subliminalurge is offline
 
Reply With Quote Quick reply to this message
Old 10-29-2011, 12:29 AM   #8
subliminalurge
Feedback Score: 0 reviews
Recipes 
 
Join Date: Oct 2006
Location: Moline, IL
Posts: 472
Liked 9 Times on 9 Posts

Default

(Oh, yeah, I even emailed them a link to this thread right after I started it. still no response. talk about a company that just don't give a ****...)

__________________
subliminalurge is offline
 
Reply With Quote Quick reply to this message
Old 10-29-2011, 12:33 AM   #9
lschiavo
Drinks Beer
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
lschiavo's Avatar
Recipes 
 
Join Date: Sep 2009
Location: Surrounded by Yoopers
Posts: 3,969
Liked 780 Times on 520 Posts
Likes Given: 535

Default

Quote:
Originally Posted by subliminalurge

Huh... Good question.

I would say absolutely no. First off, I have not done anything that would introduce pressures to make that possible. Secondly, and most importantly, the product description says that the equipment I bought includes check valves to prevent that.

Any way you look at it, kegconnection.com sold me faulty equipment, and they refuse to respond to my polite inquiries.

****ty company. Bull**** customer service. Very, very NOT recommended.
It is Friday night. Relax, siphon yourself a beer. Don't destroy the regulator in a fit of rage. I'm sure they will replace it. Coming from someone who's been there...cheers.
__________________
lschiavo is offline
 
Reply With Quote Quick reply to this message
Old 10-29-2011, 12:38 AM   #10
day_trippr
Feedback Score: 0 reviews
Recipes 
 
Join Date: May 2011
Location: Stow, MA
Posts: 10,600
Liked 1284 Times on 1035 Posts

Default

The regulator problem might be fixable, there have been a number of folks that followed a procedure to blow out debris that gets into the reg and causes the same symptoms you're describing. Latest one I recall reading was within the last 10 days or so, so you may be able to search it up...

Cheers!

__________________
day_trippr is offline
 
Reply With Quote Quick reply to this message
Reply



Quick Reply
Message:
Options
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Soda Keg Repair Question howabouttheiris Bottling/Kegging 8 04-07-2010 07:51 PM
Repair Keg Rubber GroovePuppy Bottling/Kegging 5 01-08-2010 03:11 PM
Keg Repair pnh2atl Bottling/Kegging 2 12-09-2009 04:16 AM
Broken Regulator!!! Need help to repair??? YellowDogBrewingCompany Bottling/Kegging 4 10-14-2009 09:41 PM
Superior/Bev Air BM23 repair RoseHawke Bottling/Kegging 0 04-27-2008 03:05 PM