Originally Posted by JeepDiver
Um, what did you expect them to say. You didn't have insurance, but we like you and will pay for it? UPS and FedEx will tell you to go pound sand just as fast if you don't have insurance.
UPS and FedEx are profit ventures. USPS is managed by the Federal Government, and should be held accountable at a higher standard.
Here's a picture of the hops I purchased off eBay and had shipped via USPS. I received it today. It was shipped last Monday with an estimated delivery date of 5 days later. It took 12 days to arrive, and 2 of the bags of hops are punctured.
I have NEVER had UPS or FedEx deliver a package to my door in this shape, and they have always arrived on or within 1 day of the estimated delivery date.
What I expected was for my mail to arrive within a reasonable amount of time, and in the same shape in which the person I bought it from put it in the mail.
The difference is that the USPS is not in danger of going out of business, so they don't have any reason to keep their customers happy.
I won't even get into what a complete nightmare it was trying to figure out what the hell happened to the package for the extra week it was MIA.