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Old 11-10-2008, 06:43 PM   #11
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I got a reply back from Midwest. They gave me instructions for fixing it and the option to replace it if that is what I wanted. Apparently debris from the manufacturing process can get stuck in the manifold and they usually can repair it by opening up the assembly and blowing some bursts of air through it. I may try that first, but it's good to know they will back me up with a replacement if I need it.

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Old 11-10-2008, 09:48 PM   #12
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I knew they would come through- just surprised it took them this long. Glad it worked out for you (sounds like you're covered)!

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Old 01-19-2009, 12:52 PM   #13
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The exact same thing happend to me this week. I also have a dual regulator from Midwest. What was your resolution?

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Old 01-19-2009, 03:28 PM   #14
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I emailed them and they sent me a new regulator with a pre-paid shipping label to send the old one back. I am very satisfied with Midwest's help on this issue.

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Old 01-19-2009, 09:10 PM   #15
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GAS ??

I went to McNeill's in Brattleboro this weekend to get good football brew --- they were either out of gas, or their regilators had died... they were hand-pumbong the brew (and they were out of ruby red, so I got the Dead Horse (a mistake)

Glad midwest came through ..

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Old 01-20-2009, 04:58 AM   #16
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im glad you posted this. i was going back and forth between buying the micromatic reg and tank or getting the midwest setup since its so inexpensive. this makes me feel better. anyone else have thoughts or advice?

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Old 01-20-2009, 03:21 PM   #17
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That is WEIRD. I had the exact same thing happen last week.

When I turned on the gas, one of my gauges when wide open. Changing the setting did nothing. It was VERY cold that night. The next day, it started working correctly again. I thought the cold had screwed something up.

I will email midwest about the issue.

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Old 01-20-2009, 09:17 PM   #18
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interesting. please lets us know.

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Old 01-21-2009, 11:05 PM   #19
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Midwest just got back to me and they are sending out a replacement with a return label. This is, in fact, my second returned regulator to them. The first had two gauges that were busted in transit. I do love their customer service. It's one of the reasons they are my favorite on-line supplier.

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Old 01-22-2009, 11:42 PM   #20
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thank you kindly. i ordered a kit so im glad to hear that.

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