I bought my kegerator, wort chiller, and Perlick flow controls from. All my purchases went smooth.
When I purchased my kegerator from them, I called because I had a product question. After they answered they asked if there was anything "wrong" with it. There was a very small dent on the side that I was not even going to mention it, but did since they asked, i told them about it. They sent me a $25 gift card.
I plan on ordering my replacement lines from them soon.