Ss Brewing Technologies Giveaway!

Home Brew Forums > Home Brewing Beer > Automated Brewing Forum > ETC Supply :(
Reply
 
LinkBack Thread Tools
Old 09-22-2012, 11:33 PM   #1
jambafish
Feedback Score: 0 reviews
Recipes 
 
Join Date: Jan 2011
Location: Boulder, Colorado
Posts: 177
Liked 12 Times on 10 Posts
Likes Given: 4

Default ETC Supply :(

Just a friendly warning.

In June of this year I purchased the Ranco ETC-111000-000 Digital Temperature Controller for my fermentation locker. $75.00. It arrived different than what I ordered, but emails were not returned so I just used as is.

In August it stopped working. Despite reaching out to ETC I've not heard back. I reached out to them again today, but thought I'd warn other brewers about the unreliability factor with purchasing from ETC. I'm seriously bummed.

__________________

Tap: DIPA, oaked Baltic porter, XXX pale ale, dark IPA

Bottle: vanilla kombucha, oaked puh-er kombucha, blueberry kombucha,

Primary: rose hip kombucha, oaked honey and oolong kombucha, hopped kombucha brewed with green tea infused with cab. grapes

jambafish is offline
 
Reply With Quote Quick reply to this message
Old 09-24-2012, 01:06 AM   #2
Rbeckett
HBT_SUPPORTER.png
Feedback Score: 0 reviews
 
Rbeckett's Avatar
Recipes 
 
Join Date: Dec 2011
Location: Bronson, Fl
Posts: 986
Liked 63 Times on 46 Posts
Likes Given: 29

Default

I'm like you... I hate to slam a vendor unless I have exhausted all other means before I get to that point. Sounds like you have been more than tolerant, hope it helps. I use the much cheaper Ebay generic PID's and havent had a failure yet, but I am also running just about everything through a relay to an adquate SSR. That insures I am not trying to source too much current from the pid's output circuit. Good luck and hope you get it starightened out soon.
Wheelchair Bob

__________________

What do you mean "no Kidneys"???, WTF now I gotta drink less beer...
Join the Automation sub forum in Electric brewing for a discussion of components and control systems. I did!!!!

Rbeckett is offline
 
Reply With Quote Quick reply to this message
Old 09-24-2012, 01:44 PM   #3
thughes
HBT_SUPPORTER.png
Feedback Score: 0 reviews
Recipes 
 
Join Date: Jan 2010
Location: Rochester
Posts: 697
Liked 48 Times on 45 Posts
Likes Given: 14

Default

Sorry to hear that. I've been getting mine from Patriot....best price I've found, fast (free) shipping, and no issues with customer support (yet...knock on wood)

http://www.ebay.com/itm/RANCO-ETC-11...091#vi-content

__________________

nurture my pig

thughes is offline
 
Reply With Quote Quick reply to this message
Old 09-24-2012, 11:24 PM   #4
jambafish
Feedback Score: 0 reviews
Recipes 
 
Join Date: Jan 2011
Location: Boulder, Colorado
Posts: 177
Liked 12 Times on 10 Posts
Likes Given: 4

Default

Looks nice, and this is the same price I've paid for my past single temperature controller, but wonder what they charge for a double?

Also, I've still not heard back from ETC and the controller is just hosed. I tried it out again and it totally failed me.

__________________

Tap: DIPA, oaked Baltic porter, XXX pale ale, dark IPA

Bottle: vanilla kombucha, oaked puh-er kombucha, blueberry kombucha,

Primary: rose hip kombucha, oaked honey and oolong kombucha, hopped kombucha brewed with green tea infused with cab. grapes

jambafish is offline
 
Reply With Quote Quick reply to this message
Old 03-01-2013, 12:33 PM   #5
FightingBob
Feedback Score: 0 reviews
Recipes 
 
Join Date: Mar 2011
Location: Madison, WI
Posts: 137
Liked 4 Times on 4 Posts
Likes Given: 15

Default

I bought a Ranco ETC-111000-000 at my LHBS on Wednesday and wired it up correctly. it didn't work. Thinking it could be the 16 gauge cord, I bought a new one and rewired it. Nothing.

I know this has nothing to do with ETC Supply, but I'm wondering if others have had trouble with Ranco. I hope the LHBS will take it back.

__________________
FightingBob is offline
 
Reply With Quote Quick reply to this message
Reply



Quick Reply
Message:
Options
Thread Tools