Electric Brewing Supply 30A BCS Giveaway!


Home Brew Forums > Home Brewing Community > General Chit Chat > What do you love about your LHBS?
Reply
 
LinkBack Thread Tools
Old 07-21-2013, 06:42 AM   #1
Jaybird
Sponsor
HBT_SPONSOR.png
HomeBrewTalk 2012 Vendor Giveaway Participate
Vendor Ads 
Feedback Score: 1 reviews
 
Jaybird's Avatar
Recipes 
 
Join Date: Jul 2006
Location: Nor*Cal
Posts: 5,793
Liked 354 Times on 254 Posts
Likes Given: 125

Default What do you love about your LHBS?

Yah know I was just sitting here enjoying a little alone time (something I don't get very often) And was thinking about my store and other LHBS stores around the nation. I am ALWAYS trying to make my store better for my customers both in house and online and I was wondering what exactly it is you totally LOVE about your LHBS? My store is fairly new and of course it can be improved upon for sure. If you could say 1 thing, taking customer service out of it because we always try and make that #1, but other than that is there a product or a procedure or anything really that your LHBS does or has in stock, that can help me make my place better for you and for my in house customers?

I think this thread will help you as the customers and all of us LHBS owners alike. We can all learn a few things here and gain from the input.

Cheers
Jay

__________________
Need a False Bottom for your Keg, Kettle or Cooler?

I have been making custom False Bottoms for just about everything since 2008

Nor Cal Brewing Solutions, Reddings local homebrew store
(530)243-BEER and (530)221-WINE


Still have questions PM me here or hit the website.

http://www.norcalbrewingsolutions.com and like us on Facebook https://www.facebook.com/NorCalBrewingSolutionsfor Facebook only promos too
Smoke Cigars? www.stogietoys.com
Jaybird is offline
bmeulebroeck Likes This 
Reply With Quote Quick reply to this message
Old 07-21-2013, 06:54 AM   #2
neosapien
Feedback Score: 0 reviews
Recipes 
 
Join Date: Mar 2012
Location: Dallas, TX
Posts: 714
Liked 140 Times on 99 Posts
Likes Given: 395

Default

The guys that work there are awesome. Always friendly (usually hungover) and helpful. If they don't have what I need in the store, they'll order it special for me. They trade me my backyard hops for free grain. Oh, and I get a 10% discount just because.

__________________
neosapien is offline
Jaybird Likes This 
Reply With Quote Quick reply to this message
Old 07-21-2013, 12:07 PM   #3
Jaybird
Sponsor
HBT_SPONSOR.png
HomeBrewTalk 2012 Vendor Giveaway Participate
Vendor Ads 
Feedback Score: 1 reviews
 
Jaybird's Avatar
Recipes 
 
Join Date: Jul 2006
Location: Nor*Cal
Posts: 5,793
Liked 354 Times on 254 Posts
Likes Given: 125

Default

Quote:
Originally Posted by neosapien View Post
The guys that work there are awesome. Always friendly (usually hungover) and helpful. If they don't have what I need in the store, they'll order it special for me. They trade me my backyard hops for free grain. Oh, and I get a 10% discount just because.
They trade you your back yard hops for free grain? Really? What do they do with the hops?

Thanks for the feedback!

Cheers
Jay
__________________
Need a False Bottom for your Keg, Kettle or Cooler?

I have been making custom False Bottoms for just about everything since 2008

Nor Cal Brewing Solutions, Reddings local homebrew store
(530)243-BEER and (530)221-WINE


Still have questions PM me here or hit the website.

http://www.norcalbrewingsolutions.com and like us on Facebook https://www.facebook.com/NorCalBrewingSolutionsfor Facebook only promos too
Smoke Cigars? www.stogietoys.com
Jaybird is offline
 
Reply With Quote Quick reply to this message
Old 07-21-2013, 03:16 PM   #4
neosapien
Feedback Score: 0 reviews
Recipes 
 
Join Date: Mar 2012
Location: Dallas, TX
Posts: 714
Liked 140 Times on 99 Posts
Likes Given: 395

Default

probably brew with them I've never thought to ask, really.

__________________
neosapien is offline
 
Reply With Quote Quick reply to this message
Old 07-21-2013, 08:31 PM   #5
Zuljin
16%er
HBT_LIFETIMESUPPORTER.png
Feedback Score: 1 reviews
 
Zuljin's Avatar
Recipes 
 
Join Date: Mar 2012
Location: The Under Couch
Posts: 15,508
Liked 3467 Times on 3182 Posts
Likes Given: 350

Default

They have this big fancy mill and scale and will weigh out the *exact* amount, exactly. It's kind of their thing. They have this scale and they want you to know they can weigh stuff, exactly. You want a pound? How about 1.07 pounds? We can weight that.

They have all sorts of grains and hops and yeasts. Even when I know what I want, I still look around to see what they have. Whole leaf hops. I'm hooked on that now, and I'm not even a hop head.

Every part and every piece of every part. Need a lid with a grommet? They have it. Just need the grommet? They have it.

And you wanna make some weird stuff with snowberries and the wings of a moth? It's like an apothecary in there. No spelt though. But if you wanna brew with oats, holy cow, what kind of oats?

The other one I go to is really a home brew corner in a general store. They have a homemade mill and you're pretty much on your own. I like that place because it's in and out and still has everything I need.

I'm not picky. Sell me what I need at a decent price and I'm on my way.

__________________
Quote:
Originally Posted by AZ_IPA View Post
"KC Brewer" is much bigger than the other stuff.
Zuljin is online now
Jaybird Likes This 
Reply With Quote Quick reply to this message
Old 07-21-2013, 08:42 PM   #6
meltroha
Feedback Score: 0 reviews
Recipes 
 
Join Date: Sep 2012
Posts: 469
Liked 26 Times on 24 Posts
Likes Given: 3

Default

I've always loved the invaluable professional advice, they take time to talk to you and tell you what you need instead of selling you crap that you don't. Now they have their license for brewing and now brew and serve there own beer, you can drink a pint while shopping!

__________________

Cheers,
Mel
@melt616

meltroha is offline
Jaybird Likes This 
Reply With Quote Quick reply to this message
Old 07-21-2013, 09:02 PM   #7
kosmokramer
HBT_SUPPORTER.png
Feedback Score: 2 reviews
Recipes 
 
Join Date: Aug 2011
Location: SoCal
Posts: 1,336
Liked 33 Times on 28 Posts
Likes Given: 36

Default

Thanks for this thread Jaybird, as a new LHBS owner i am definitely interested in what i can do to keep customers coming back, my goal thus far has been to make it a place where I would like to shop, but there is always more to learn and do to keep customers happy with their experience.

__________________

My eherms build: http://www.homebrewtalk.com/f170/rea...course-325623/

Help support my new LHBShttp://www.facebook.com/socalhomebrewing

kosmokramer is offline
Jaybird Likes This 
Reply With Quote Quick reply to this message
Old 07-21-2013, 09:28 PM   #8
Billy-Klubb
Is Always Watching
HBT_SUPPORTER.png
Feedback Score: 5 reviews
 
Billy-Klubb's Avatar
Recipes 
 
Join Date: Nov 2012
Location: Windom, MN
Posts: 6,518
Liked 2573 Times on 1646 Posts
Likes Given: 5043

Default

for me, one's an hour away (we'll cal A) and the other is 45 minutes away (we'll call B). A has 50 & 55 pound sacks of base malt, but a poor yeast selection. they have a fair amount of gear/equipment, but poor specialty malt selection. they are geared more toward wine and know little about beer. B has a poor equipment selection, but they have a great malt selection & decent yeast selection. they will also sell you any grain they have in 50-55 pound sack if you want. they have nothing for wine. another plus for B is that they are a brewery with a tap room. but my favorite LHBS was in Wyoming. whatever you wanted, they would get it for you. they were very laid back, held demonstrations, and would always want to trade home brews with any customer that was willing. they weren't very knowledgeable when they first opened their doors, but learned quite a lot in a very short time and would give solid advice on what they knew and ask about what they didn't. I miss Pour Brothers.

__________________

There is a difference between pride and arrogance. Which do you hold in your heart?

Quote:
Originally Posted by andycr View Post
If it's worth doing, it's worth overdoing...
Billy-Klubb is offline
Jaybird Likes This 
Reply With Quote Quick reply to this message
Old 07-21-2013, 11:33 PM   #9
Jaybird
Sponsor
HBT_SPONSOR.png
HomeBrewTalk 2012 Vendor Giveaway Participate
Vendor Ads 
Feedback Score: 1 reviews
 
Jaybird's Avatar
Recipes 
 
Join Date: Jul 2006
Location: Nor*Cal
Posts: 5,793
Liked 354 Times on 254 Posts
Likes Given: 125

Default

Quote:
Originally Posted by kosmokramer View Post
Thanks for this thread Jaybird, as a new LHBS owner i am definitely interested in what i can do to keep customers coming back, my goal thus far has been to make it a place where I would like to shop, but there is always more to learn and do to keep customers happy with their experience.

You bet man that is what its all about. As a business owner we WANT to help our customers. I mean if we didn't we shouldn't have ever opened out doors to them.

Thanks for all the info so far guys!


Cheers
Jay
__________________
Need a False Bottom for your Keg, Kettle or Cooler?

I have been making custom False Bottoms for just about everything since 2008

Nor Cal Brewing Solutions, Reddings local homebrew store
(530)243-BEER and (530)221-WINE


Still have questions PM me here or hit the website.

http://www.norcalbrewingsolutions.com and like us on Facebook https://www.facebook.com/NorCalBrewingSolutionsfor Facebook only promos too
Smoke Cigars? www.stogietoys.com
Jaybird is offline
bmeulebroeck Likes This 
Reply With Quote Quick reply to this message
Old 07-22-2013, 12:12 AM   #10
meltroha
Feedback Score: 0 reviews
Recipes 
 
Join Date: Sep 2012
Posts: 469
Liked 26 Times on 24 Posts
Likes Given: 3

Default

Quote:
Originally Posted by kosmokramer View Post
Thanks for this thread Jaybird, as a new LHBS owner i am definitely interested in what i can do to keep customers coming back, my goal thus far has been to make it a place where I would like to shop, but there is always more to learn and do to keep customers happy with their experience.
My lhbs has a local professional brewer working on weekends, I love talking to him, even if you can bring one or two in to give a free talk would be good.
__________________

Cheers,
Mel
@melt616

meltroha is offline
 
Reply With Quote Quick reply to this message
Reply



Quick Reply
Message:
Options
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
What do you love/hate about your LHBS?? Chefencore General Beer Discussion 94 11-02-2012 08:23 AM
Lhbs Lazarous Beginners Beer Brewing Forum 0 06-21-2011 08:46 PM
Love Probe for a Love TS2? HolyGhostBrew Equipment/Sanitation 3 01-15-2011 03:22 AM
I LOVE my LHBS Germelli1 General Beer Discussion 14 08-29-2010 11:54 PM
I'm done with the LHBS tarheels General Chit Chat 19 07-25-2009 12:12 PM