Thanks for putting this one back up. The funniest story I've read in ages! Well done, PTN!
I can only imagine the torture of the Registry in the city! We had some great people in Southbridge, though. I once got up to the window while doing paperwork for HWMC. The lady looks at it and says, "Your husband forgot to sign. Take this pen and bring the paper out to the car, and have him sign it. When you're done, come right to the front of the line." Probably over twenty years ago, but I still remember the shocking common sense and kindness of that Registry employee.