Rev2010

Recipes 

And it's full of glitches. I just sent them an email cause I was going to order up some stuff tonight but can't be bothered now. This is part of what I sent them:

"I just had to write to let you know the new website design is a disaster. There was no need to change what worked and now I can't use the search - try it yourself... type in Carb Drops and all you'll get is a full page of beer kits with the item I am looking for all the way at the bottom. Same goes for typing in 1056 (wyeast). Not only can I not deal with the poor search results, but once I click an item to go to its page it no longer shows the price!! Add to that it now takes twice as many clicks to get to what I am looking for and it's not laid out in any convenient fashion. To find tubing I had to click Shop -> Brewing -> Equipment -> Racking Equipment -> Tubing. I was going to place an order this evening but am not going to bother, especially because I can't see the prices when I'm on the item page."

I really can't stand when a company changes their site that was working so well for no apparent logical reason whatsoever to something that just doesn't work as good. It seems almost always when a company changes stuff it's for the worst. That's one of the things I like about Google's search engine - after all this time it's still pretty much the same simple page. They did try some new things but wisely removed them when they saw the public reaction.

Anyhow, it's just a website... I'm not fuming mad about it, just annoyed.


Rev.

wildwest450

Recipes 

Nobody cares, this isn't customer service.

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Just because you're offended, that doesn't make me wrong.

Pappers_

Recipes 

Thanks for speaking for everybody

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http://www.singingboysbrewing.com

blizzard

Recipes 

??? When I type carb drops in it's the first hit. Same with 1056. Search for tubing comes up with relevant results and prices. Either they are really fast to respond to complaints or something is up on your end.

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Primary/Secondary/Bottles/Kegged: Delicious, delicious beer

jafo28

Recipes 

Can't log into my account to check order status, thought it was my computer.

BrewKnurd

Recipes 

Interestingly, I get the same results as OP. carb drops and Wyeast 1056 both yield beer kits. Appears to be the same list of beer kits, in fact. At least it starts with the same beer (Lakefront Brewery IBA Pro Series All Grain Kit).

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I am the brewer formerly known as discnjh.
"If God had intended us to drink beer, He would have given us stomachs."
-David Daye

scarlessmeanie

Recipes 

I had no problem placing my order last night. Worked like a charm for me.

__________________
I thought I saw a bird teleport one time.

LIFT SHOP

RED CAP BREWING CO.

Rev2010

Recipes 

Not something on my end - it does it with both my PC and android phone.


Rev.

Burgs

Recipes 

I actually like the new site design - but the issue he's complaining about happens to me too. Only thing is, I think the old site did the same thing...

Rev2010

Recipes 

The old site definitely did not. I've been using it almost a year now, it was great. I found another glitch today - the shipping estimate quote doesn't work. You put in your zipcode or state whatever and click for the quote and get nothing. Confirmed on two separate machines and I've notified them about it. This sucks for me cause I was planning on possibly doing a 2 day shipping since I'm ordering a little late in the week and need two things for brewing this weekend and it sure would help to know how much more the 2-day shipping will be.


Rev.