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Old 02-12-2013, 11:13 PM   #1
Britinusa
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Default Missed the offer at Northern brewer

So annoyed, I have an order I placed last night at Northern Brewer its not been shipped as yet, and today I get an email with a free kettle if you spend $100.
Anyway I emailed them to see if they will honor it since I ordered it after hours last night.

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Old 02-12-2013, 11:18 PM   #2
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I am in the same boat.

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Old 02-12-2013, 11:22 PM   #3
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I would for sure call them. Email can be mundane and its hard to get a sympathy vote from reading an email. Call em up and they will probably hook you up. Easier for them to say no to an email IMHO.

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Old 02-12-2013, 11:35 PM   #4
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cancel the order online and reorder.

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Old 02-12-2013, 11:41 PM   #5
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cancel the order online and reorder.
^This
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Old 02-12-2013, 11:45 PM   #6
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There is no cancel order option that I can see
I will call them in the morning. Thanks for the replies

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Old 02-13-2013, 12:34 AM   #7
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there is at the bottom of your invoice page. Unless its being processed then the feature might be removed. not sure...

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Old 02-13-2013, 12:51 AM   #8
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I had a similar issue once. I just called them and they honored it. I think it was just for free shipping though. Can't hurt to give them a call.

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Old 02-13-2013, 01:18 AM   #9
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Crappy timing, they are under no real obligation to honor that but their customer service is pretty good so a phone call would be worth it. Just don't get pissed at them if you missed out, it sucks but it happens. Been there before.

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Old 02-13-2013, 07:18 PM   #10
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My order had shipped but they honoured the offer all I paid was the shipping good service!

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