Originally Posted by TexasSpartan
What kind of engine does yours have? I bought a Troy-Bilt from Lowes last year and I made sure mine had a Honda engine.
Mine is a briggs. I took it to the authorized service center today. The woman gave me the normal business about belts not being covered after 30 days, yada yada. I explained to her that I wasn't concerned about the belt being covered but about why the belts are getting thrown in the first place.
She went on to tell me that I could be running the mower too fast, cutting grass that is too high, generally the CYA approach to saying that it could all be my fault and it could ultimately not be covered by the warranty. So WTH? I got the idea that this is all to ease me into accepting it when they tell me there is nothing to be done.
The great part was when she was telling me that belts getting thrown are normal, I interrupted her and said I understood that and could accept it as being normal if it happened every couple of months, or weeks. However I feel that having to replace two every week is rediculous, she just raised her eyebrows and said "it is what it is" How F-ing profound.
My guess is I will be getting another mower in the next week or so depending on what they say. I guess I shouldn't have gone with bLowes.