Ss Brewing Technologies Giveaway!

Home Brew Forums > Home Brewing Community > General Chit Chat > Grr, UPS cancelled my brew :(
Reply
 
LinkBack Thread Tools
Old 08-13-2011, 01:37 AM   #1
Squeeky
Feedback Score: 0 reviews
Recipes 
 
Join Date: Sep 2005
Location: Dayton, Ohio
Posts: 513
Liked 16 Times on 15 Posts
Likes Given: 3

Default Grr, UPS cancelled my brew :(

Well I had intentions to brew tomorrow, however UPS canceled the brew. I ordered new stainless 3-pieces to finish my eBrewery from Austin homebrew. Austin was great got the tracking information same day. Reading their web page it gave UPS arrive of 2 days. Shipped on Tuesday, that is awesome here Thursday or Friday. . . . NOPE.

Checking tracking info, gave expected delivery of today and on time. Even had a note for ups to leave in shade, as it contained yeast. After no delivery I go to check tracking.

San Pablo, CA, United States 08/12/2011 12:41 P.M. Arrival Scan
Austin, TX, United States 08/09/2011 10:17 P.M. Departure Scan
08/09/2011 7:37 P.M. Origin Scan
08/09/2011 6:02 P.M. Order Processed: Ready for UPS

So according to this, my package sat at Ups for 72hrs without moving. Not only that when it does 3 days later it's going the wrong direction.

I'll probably have bad yeast as it will be at least 2 days since no Sat delivery. Again nothing against Austin they got out same day and had the best prices on 3-piece valves. A small request and they were on sale in a few days, they really listen to their customers. I'm also in retail and really appreciate good customer service.

If only UPS kept on their game I'd be brewing tomorrow.

__________________
Squeeky is offline
 
Reply With Quote Quick reply to this message
Old 08-13-2011, 01:40 AM   #2
jd3
Feedback Score: 0 reviews
Recipes 
 
Join Date: Apr 2011
Location: , The Back of the Bus
Posts: 443
Liked 8 Times on 7 Posts

Default

Actually, it says it took 72 hours for it to get from Tx to California. Not that it didn't move. Note "departure" and "arrival". As to why it is going to CA instead of a processing facility closer to OH? God only knows. One of the many reasons I do not use UPS.

__________________
jd3 is offline
 
Reply With Quote Quick reply to this message
Old 08-13-2011, 01:45 AM   #3
Squeeky
Feedback Score: 0 reviews
Recipes 
 
Join Date: Sep 2005
Location: Dayton, Ohio
Posts: 513
Liked 16 Times on 15 Posts
Likes Given: 3

Default

Yeah I had been refreshing tracking info in frustration. Try updated the tracking info, has a scheduled delivery now of 8/17, those 2 days are now 8. Granted there is a weekend but this sucks. I brew off site due to living in a condo, even took a vacation day to brew my what would be finished if I made the trip.

__________________
Squeeky is offline
 
Reply With Quote Quick reply to this message
Old 08-13-2011, 02:19 AM   #4
Brewer3401
Feedback Score: 0 reviews
 
Brewer3401's Avatar
Recipes 
 
Join Date: Jun 2004
Location: Southeast Louisiana
Posts: 1,340
Liked 4 Times on 4 Posts

Default

I have been shipping beer (contests) since 2003 with no problems.

Except first shipment got broken (my fault), then some squirrely girl called me from UPS and said it was illegal to ship beer with them

I told her nicely, FYVM, and have had no problems at all.

__________________

Fermenter: -0-
Brite tank: -0-
Kegged: Blonde ale

Brewer3401 is offline
 
Reply With Quote Quick reply to this message
Old 08-13-2011, 02:56 AM   #5
Smburnette
Feedback Score: 0 reviews
Recipes 
 
Join Date: Mar 2011
Location: Harlan, Ky
Posts: 61
Default

PM me the tracking number and I will see what happened if I can..

__________________
Smburnette is offline
 
Reply With Quote Quick reply to this message
Old 08-13-2011, 04:36 PM   #6
aygov
HBT_SUPPORTER.png
Feedback Score: 0 reviews
Recipes 
 
Join Date: Feb 2010
Location: Palos Hills, IL
Posts: 869
Liked 106 Times on 83 Posts
Likes Given: 285

Default

Looks like it got loaded on the wrong truck....

__________________
aygov is offline
 
Reply With Quote Quick reply to this message
Old 08-13-2011, 05:05 PM   #7
Squeeky
Feedback Score: 0 reviews
Recipes 
 
Join Date: Sep 2005
Location: Dayton, Ohio
Posts: 513
Liked 16 Times on 15 Posts
Likes Given: 3

Default

At 24 pounds it wasn't cheap to ship. I got free shipping so I let austin know in case they can claim some from u p s

__________________
Squeeky is offline
 
Reply With Quote Quick reply to this message
Old 08-13-2011, 05:26 PM   #8
Smburnette
Feedback Score: 0 reviews
Recipes 
 
Join Date: Mar 2011
Location: Harlan, Ky
Posts: 61
Default

It was sent to California when it should have gone to Chicago.. It however is a ground package, with no time commitment.. Had it been 1, 2, or 3 day, they would refund if it was not in that window.. Ground however has no time guarantee...

__________________
Smburnette is offline
 
Reply With Quote Quick reply to this message
Old 08-16-2011, 10:26 PM   #9
malkore
Feedback Score: 0 reviews
 
malkore's Avatar
Recipes 
 
Join Date: Jun 2007
Location: Nebraska
Posts: 6,922
Liked 32 Times on 30 Posts
Likes Given: 9

Default

That sucks. I'm pissed myself right now over an amazon.com book order. 4 books, all in-stock and sold direct by Amazon. Order placed.

order then sits 5 days, and finally ships...USPS. Ok, fine...I can cope.
Package goes out for delivery today...USPS won't leave it without a signature, so now I have to go to the post office tomorrow and pick it up.

W T F! No wonder USPS is quickly going under. UPS is better, but not by much. FedEx is my current favorite, as they've made it easy to re-route a package to a FedEx store for pickup at a reasonable hour, right up the street from my house. Very handy when I ordered 15 bottles of wine last month!

__________________
Malkore
Primary: English Mild
On tap: Pale Ale, Lancelot's Wheat, English Brown Ale, Steam Beer, HoovNuts IPA
Bottled: MOAM, Braggot, Raspberry Melomel, Merlot, Apfelwein, Pyment, Sweet mead, Cabernet
Gal in 2009: 27, Gal in 2010: 34, Gal in 2011: 13, Gal in 2012: 10
malkore is offline
 
Reply With Quote Quick reply to this message
Old 08-17-2011, 11:52 AM   #10
Homercidal
Moderator
HBT_MODERATOR.png
Feedback Score: 0 reviews
 
Homercidal's Avatar
Recipes 
 
Join Date: Feb 2008
Location: Reed City, MI
Posts: 23,506
Liked 2114 Times on 1517 Posts
Likes Given: 1158

Default

Sucks to be you!

On a brighter note, UPS just dropped off a package containing some homebrew supplies that I didn't order, so life is good!

Good luck with yours!

__________________
Homercidal is offline
 
Reply With Quote Quick reply to this message
Reply



Quick Reply
Message:
Options
Thread Tools


Similar Threads
Thread Thread Starter Forum Replies Last Post
Brew On Permises/Brew Your Own Business Concept smarks2327 General Chit Chat 6 08-02-2011 07:36 PM
Brew....sit back....brew.....pick nose Laughing_Gnome_Invisible General Chit Chat 11 12-09-2009 02:41 PM