Ryan_PA

Recipes 

So I am in charge of this project that has top level executive viability, and the CIO has asked me to look into creating a section of the report that focuses on depicting the customer experience. I am sure he means from a Six Sigma perspective, even though we no longet follow this methodology. The basis of this measurement is from an IT ticketing systems, and tracking the overall min/max/mode of completion during a given period. Based on the conversation with him, I am confident I cannot do what he wants with Excel. Does anyone know of an add in or other software that can create these types of charts?

c.n.budz

Recipes 

Why can't you use Excel?

Maybe check out WinCross Executive, it's a data tabulation program.

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Ryan_PA

Recipes 

I have not found anything in excels out of box functionality that meets the need yet. I would welcome any suggestions.

Ryan_PA

Recipes 

Gah, nevermind. I figured it out in Excel.

menschmaschine

Recipes 

It could probably be done with Excel and VBA, but unless you have some VBA experience, that's probably not helpful.

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